Research Article
Explaining Organizational Pride Among Public Utility Employees
Mark Ellickson*
,
Terry Stone
Issue:
Volume 10, Issue 3, September 2026
Pages:
183-189
Received:
4 June 2026
Accepted:
17 June 2026
Published:
8 July 2026
Abstract: Organizational pride—the emotional and attitudinal attachment employees feel toward their organization—is an important yet understudied driver of job satisfaction, retention, and performance. In public utilities, where employees deliver essential services vital to community health, safety, and economic stability, organizational pride may be particularly valuable amid widespread workforce challenges, including large-scale Baby Boomer retirements and skilled-labor shortages. Drawing on social identity theory, social exchange theory, and ethical climate perspectives, this study develops and tests a model of six hypothesized antecedents of organizational pride. Using survey data from 406 employees (43% response rate) at one of the largest publicly owned utilities in the United States, the analysis uses OLS regression while controlling for supervisory status, tenure, and union membership. All six antecedents—perceived service quality, trust in top leadership, adequacy of resources and equipment, feeling valued at work, compensation satisfaction, and ethical climate—emerged as statistically significant predictors in the expected direction. The model explained 57% of the variance in organizational pride (R2 = .573). Compensation satisfaction exerted the strongest influence, followed closely by perceived service quality. These findings provide strong support for the integrated theoretical framework and yield actionable implications for public utility leaders seeking to strengthen employee attachment, improve retention, and enhance organizational performance.
Abstract: Organizational pride—the emotional and attitudinal attachment employees feel toward their organization—is an important yet understudied driver of job satisfaction, retention, and performance. In public utilities, where employees deliver essential services vital to community health, safety, and economic stability, organizational pride may be particu...
Show More
Research Article
Effects of Cash Transfer Program Attributes on the Wellbeing of the Elderly
Issue:
Volume 10, Issue 3, September 2026
Pages:
190-198
Received:
8 July 2026
Accepted:
24 July 2026
Published:
10 August 2026
DOI:
10.11648/j.jppa.20261003.12
Downloads:
Views:
Abstract: This study examined the effect of cash transfer programme accessibility on the wellbeing of elderly beneficiaries in Kawangware informal settlement, Nairobi County, Kenya. Despite the implementation of the Older Persons Cash Transfer (OPCT) programme under the Inua Jamii initiative, many elderly beneficiaries continue to experience barriers in accessing cash transfer services, limiting the programme's potential to improve their wellbeing. The study adopted a descriptive research design guided by the pragmatist research philosophy and employed a mixed-methods approach. The target population comprised 989 OPCT beneficiaries aged 60 years and above. A sample of 285 respondents was selected using stratified random sampling for the quantitative survey, while 25 key informants were purposively selected for qualitative interviews, of which 17 participated. A total of 224 questionnaires were successfully completed, representing a response rate of 80.6%. Quantitative data were collected using structured questionnaires and analysed using descriptive statistics, chi-square tests, correlation analysis, and multiple linear regression, while qualitative data were collected through interview guides and analysed thematically. The findings revealed that accessibility to cash transfer services had a statistically significant positive relationship with elderly wellbeing (p <.001). Easy access to payment points, manageable travel time, reasonable travel distance, affordable transport costs, convenient payment methods, and the ability to collect cash independently were associated with better wellbeing among beneficiaries. Qualitative findings further revealed that long travel distances, congestion at payment centres, high transport costs, and technological challenges reduced the effectiveness of the programme despite its contribution to beneficiaries' livelihoods. The study concludes that improving accessibility to cash transfer services is essential for enhancing the wellbeing of older persons living in urban informal settlements. The study recommends decentralizing payment points, expanding elderly-friendly digital payment systems, strengthening digital literacy support, and reducing transport and administrative barriers to improve the effectiveness of the OPCT programme.
Abstract: This study examined the effect of cash transfer programme accessibility on the wellbeing of elderly beneficiaries in Kawangware informal settlement, Nairobi County, Kenya. Despite the implementation of the Older Persons Cash Transfer (OPCT) programme under the Inua Jamii initiative, many elderly beneficiaries continue to experience barriers in acce...
Show More
