Software Engineering

Volume 4, Issue 5, September 2016

  • DevOps: Introducing Agility and Flexibility to BPO-IT Organisations – Service Providers’ Perspective

    Charles Ikerionwu, David Edgar

    Issue: Volume 4, Issue 5, September 2016
    Pages: 65-74
    Received: 26 September 2016
    Accepted: 2 November 2016
    Published: 27 December 2016
    DOI: 10.11648/
    Abstract: Competition is rife within BPO-IT service providers as outsourcing clients opt for providers’ that will add significant value to their operations. Thus, providers perceive DevOps as one way of improving the quality of clients’ services through in-house development of reliable software. Research findings indicate that DevOps involves internal reorga... Show More