International Journal of Hospitality & Tourism Management


Volume 7, Issue 1, June 2023

  • Social Networking Sites’ Influence on Consumer Decision-making Within the Context of Smart Tourism

    Marios Sotiriadis, Dimitrios Koufopoulos, Qing Zhou

    Issue: Volume 7, Issue 1, June 2023
    Pages: 1-10
    Received: 5 December 2022
    Accepted: 27 December 2022
    Published: 10 January 2023
    Abstract: The spread and extensive use of interactive platforms (Web2.0) have transformed the consumers’ behavior. The influence of social networking sites (SNSs) on consumers’ decision-making is on the radar of a multitude of industries and tourism could not be an exception. An in-depth understanding and insights in the consumer decision-making are valuable... Show More
  • Mediating Effect of Management Strategies on Seasonality, Consumer Travel Behaviour and Performance of Star-Rated Beach Resorts in the Coastal Region of Kenya

    Kwenga Mugao Japhet

    Issue: Volume 7, Issue 1, June 2023
    Pages: 11-15
    Received: 13 December 2022
    Accepted: 11 January 2023
    Published: 30 January 2023
    Abstract: Hotel sector have bright vision for the growth of travel and tourism industry by providing the country’s economic growth. Despite increased efforts by the beach resorts managers and Government of Kenya to make them a driving force in achieving the national economic growth, they have continued to suffer from annual seasonal fluctuations in the volum... Show More
  • Customer Satisfaction and Quality of Service Delivery in Selected Two and Three Star Rated Hotels in Kumasi Metropolis

    Ellen Louise Olu Fagbemi

    Issue: Volume 7, Issue 1, June 2023
    Pages: 16-23
    Received: 9 February 2023
    Accepted: 4 March 2023
    Published: 16 March 2023
    Abstract: Investigations on performance in the hospitality industry have been to enquire further into the dynamics of customer’s perspective on the quality of service. This paper argues that key components of guest satisfaction would require further enquiry into specific strategies that might inform management efforts of maximizing customer satisfaction. A m... Show More
  • The Effect of Restorative Servicescape Perceived by Casino Integrated Resort Visitors on Place Attachment and Place Loyalty

    Song Sun-Young, Cha Gil-Soo

    Issue: Volume 7, Issue 1, June 2023
    Pages: 24-36
    Received: 1 April 2023
    Accepted: 18 April 2023
    Published: 10 May 2023
    Abstract: This study examined the Impact of restorative servicescape perceived by casino integrated resort visitors on place attachment and place loyalty, and the effect of place attachment in the relationship between restorative servicescape and place loyalty. Through this research, the aim is to explore ways to effectively create a service environment for ... Show More
  • Assessment of the Potential of Adventure Tourism in the Mt. Kenya Region

    Esther Wambui Makunyi

    Issue: Volume 7, Issue 1, June 2023
    Pages: 37-43
    Received: 18 April 2023
    Accepted: 12 May 2023
    Published: 24 May 2023
    Abstract: Today, adventure tourism is one of the fastest growing sectors of the global tourism. It has experienced phenomenal growth in the last twenty or so years. However, despite this phenomenal growth, there is still conceptual ambiguity in literature on this niche market. Research on adventure tourism is limited but this is gradually changing. The purpo... Show More
  • Building and Heritage Conservation: A Potential Source for Enhancing the Socio-Economic Development of Local Communities in Nigeria

    Abdullahi Yusuf, Oluwafemi Kehinde Akande

    Issue: Volume 7, Issue 1, June 2023
    Pages: 44-48
    Received: 1 May 2023
    Accepted: 19 May 2023
    Published: 29 May 2023
    Abstract: A growing need for natural resources to meet basic requirements, a changing environment, and a socioeconomic situation that is changing quickly have all been factors that conservation scientists and professionals around the world have been examining. These factors have led to the economic importance of heritage and the improvement of social progres... Show More