Research Article | | Peer-Reviewed

Adoption Drivers in Decision Making of Enterprise Software Systems Implemented in Mexican SMEs

Received: 18 November 2023     Accepted: 5 December 2023     Published: 14 December 2023
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Abstract

The successful implementation of Enterprise Systems (ES) in large companies to manage the logistics processes has spiked the interest for small and medium enterprise (SME) to consider implementation. However, given the relatively low capital and relatively high failure rate of small companies, the feasibility of utilizing and implementing such a system in small companies to manage logistics activities is in question. A method to examine the feasibility of implementing full scale ES for small companies based on the company resources, needs and readiness will assist small businesses in decision making and reduce the risk of failure. The objective of this study is to establish main adoption drivers to select information technologies that assists small companies to determine the feasibility of implementing full scale systems and the necessity to utilize a custom-made software system to manage logistics activities when an ES implementation is not feasible. A survey was administered to small companies in Mexico to identify the critical factors in implementing an ES, including the technology, organization, economic and operational requirements, and the readiness of the small company. Preliminary results show that small companies in Mexico tend to adopt these systems based on recommendations and advice; economic and operational feasibility were not part of the decision.

Published in Science Journal of Business and Management (Volume 11, Issue 4)
DOI 10.11648/j.sjbm.20231104.14
Page(s) 164-173
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2023. Published by Science Publishing Group

Keywords

Information Technologies, Decision Framework, Enterprise Systems Implementation, Maturity Model, Information Technologies in Mexican SMEs

References
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Cite This Article
  • APA Style

    Bueno-Pascual, F. (2023). Adoption Drivers in Decision Making of Enterprise Software Systems Implemented in Mexican SMEs. Science Journal of Business and Management, 11(4), 164-173. https://doi.org/10.11648/j.sjbm.20231104.14

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    ACS Style

    Bueno-Pascual, F. Adoption Drivers in Decision Making of Enterprise Software Systems Implemented in Mexican SMEs. Sci. J. Bus. Manag. 2023, 11(4), 164-173. doi: 10.11648/j.sjbm.20231104.14

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    AMA Style

    Bueno-Pascual F. Adoption Drivers in Decision Making of Enterprise Software Systems Implemented in Mexican SMEs. Sci J Bus Manag. 2023;11(4):164-173. doi: 10.11648/j.sjbm.20231104.14

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  • @article{10.11648/j.sjbm.20231104.14,
      author = {Félix-Eduardo Bueno-Pascual},
      title = {Adoption Drivers in Decision Making of Enterprise Software Systems Implemented in Mexican SMEs},
      journal = {Science Journal of Business and Management},
      volume = {11},
      number = {4},
      pages = {164-173},
      doi = {10.11648/j.sjbm.20231104.14},
      url = {https://doi.org/10.11648/j.sjbm.20231104.14},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20231104.14},
      abstract = {The successful implementation of Enterprise Systems (ES) in large companies to manage the logistics processes has spiked the interest for small and medium enterprise (SME) to consider implementation. However, given the relatively low capital and relatively high failure rate of small companies, the feasibility of utilizing and implementing such a system in small companies to manage logistics activities is in question. A method to examine the feasibility of implementing full scale ES for small companies based on the company resources, needs and readiness will assist small businesses in decision making and reduce the risk of failure. The objective of this study is to establish main adoption drivers to select information technologies that assists small companies to determine the feasibility of implementing full scale systems and the necessity to utilize a custom-made software system to manage logistics activities when an ES implementation is not feasible. A survey was administered to small companies in Mexico to identify the critical factors in implementing an ES, including the technology, organization, economic and operational requirements, and the readiness of the small company. Preliminary results show that small companies in Mexico tend to adopt these systems based on recommendations and advice; economic and operational feasibility were not part of the decision.
    },
     year = {2023}
    }
    

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    AB  - The successful implementation of Enterprise Systems (ES) in large companies to manage the logistics processes has spiked the interest for small and medium enterprise (SME) to consider implementation. However, given the relatively low capital and relatively high failure rate of small companies, the feasibility of utilizing and implementing such a system in small companies to manage logistics activities is in question. A method to examine the feasibility of implementing full scale ES for small companies based on the company resources, needs and readiness will assist small businesses in decision making and reduce the risk of failure. The objective of this study is to establish main adoption drivers to select information technologies that assists small companies to determine the feasibility of implementing full scale systems and the necessity to utilize a custom-made software system to manage logistics activities when an ES implementation is not feasible. A survey was administered to small companies in Mexico to identify the critical factors in implementing an ES, including the technology, organization, economic and operational requirements, and the readiness of the small company. Preliminary results show that small companies in Mexico tend to adopt these systems based on recommendations and advice; economic and operational feasibility were not part of the decision.
    
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Author Information
  • Department of Information Technologies, TecMilenio University, Mexico City, Mexico

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