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Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management

Received: 30 December 2022     Accepted: 31 January 2023     Published: 14 February 2023
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Abstract

The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.

Published in Education Journal (Volume 12, Issue 1)
DOI 10.11648/j.edu.20231201.15
Page(s) 38-43
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2023. Published by Science Publishing Group

Keywords

Leadership Style, Education, School Principal, Total Quality Management

References
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[6] Day, C., Gu, Q., & Sammons, P. (2016) “The Impact of Leadership on Student Outcomes”, Educational Administration Quarterly, Vol. 52, No. 2, pp. 221–258.
[7] Donitsa-Schmidt, S., & Zuzovsky, R. (2018) “The effect of formal, nonformal and informal learning on teachers’ promotion to middle leadership roles in schools”, International Journal of Leadership in Education, pp. 1–17.
[8] Dou, D., Devos, G., & Valcke, M. (2016) “The relationships between school autonomy gap, principal leadership, teachers’ job satisfaction and organizational commitment”, Educational Management Administration & Leadership, Vol. 45, No. 6, pp. 959–977.
[9] Ejionueme, L. K., & Oyoyo, A. (2015) “Application of Total Quality Management (TQM) in Secondary School Administration in Umuahia Education Zone”, Journal of Education and Practice, Vol. 6, No. 27, pp. 102-111.
[10] Gurr, D., & Drysdale, L. (2013) “Middle-level secondary school leaders”, Journal of Educational Administration, Vol. 51, No. 1, pp. 55–71.
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Cite This Article
  • APA Style

    Anna Kranioti, Georgia Broni. (2023). Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Education Journal, 12(1), 38-43. https://doi.org/10.11648/j.edu.20231201.15

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    ACS Style

    Anna Kranioti; Georgia Broni. Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Educ. J. 2023, 12(1), 38-43. doi: 10.11648/j.edu.20231201.15

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    AMA Style

    Anna Kranioti, Georgia Broni. Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Educ J. 2023;12(1):38-43. doi: 10.11648/j.edu.20231201.15

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  • @article{10.11648/j.edu.20231201.15,
      author = {Anna Kranioti and Georgia Broni},
      title = {Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management},
      journal = {Education Journal},
      volume = {12},
      number = {1},
      pages = {38-43},
      doi = {10.11648/j.edu.20231201.15},
      url = {https://doi.org/10.11648/j.edu.20231201.15},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.edu.20231201.15},
      abstract = {The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.},
     year = {2023}
    }
    

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    AB  - The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.
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Author Information
  • Economic Sciences, International and European Economic Studies University of Western Macedonia, Kozani, Greece

  • Economic Sciences, International and European Economic Studies University of Western Macedonia, Kozani, Greece

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