Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018

Kelemu Abebe Gelaw; Natnael Atnafu Gebeyehu

doi:doi:10.11648/j.sr.20200802.12

| Peer-Reviewed

Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018

Kelemu Abebe Gelaw, Natnael Atnafu Gebeyehu

Published in Science Research (Volume 8, Issue 2)

Received: 6 September 2019 Accepted: 7 April 2020 Published: 28 April 2020

Views: Downloads:

Download PDF

Share This Article

Twitter
Linked In
Facebook

Abstract

Background: Client satisfaction is indispensable for further advancement of the quality of focused antenatal care service and women's satisfaction has been directly linked to the quality of services given. This is essential to meet specific client needs and to provide uniform health care services for pregnant women. Objective:-To assess maternal satisfaction and associated factors among pregnant women attending Antenatal care service in Bedessa Health center, Wolaita Zone, Ethiopia, 2018. Methods: Facility-based cross-sectional study using quantitative methods was conducted among 387 pregnant women’s. Subjects were selected using systematic random sampling technique. Data were coded, cleaned and entered by using Epi info version 7.2 and analyzed using SPSS version 20, and Bivariate and multiple logistic regression were carried out to identify factors associated with client satisfaction on antenatal care services and strength of association were declared at significance level of 0.05. Result: More than half of the respondents (64.1%) were satisfied with the service that they received. Those pregnant mothers who were merchants were three times more likely satisfied than housewife’s (AOR=2.649, 95%CI: 1.008, 6.96). Mothers who had first visit ANC were almost three times more likely satisfied than those who had a fourth visit (AOR=2.85, 95%CI: 1.383, 5.90) and mothers who had second visits were two times more likely satisfied than those who had four visits (AOR=2.14, 95%CI: 1.09, 4.21). Conclusions and Recommendation: The level of satisfaction was lower compared to other studies. Client feedback should be recognized as a legitimate method of evaluating health services in the health center as a whole.

Published in	Science Research (Volume 8, Issue 2)
DOI	10.11648/j.sr.20200802.12
Page(s)	39-44
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2020. Published by Science Publishing Group

Keywords

Antenatal Care, Maternal Satisfaction, Pregnant Women

References

[1]	Nemat Ismail Abdel Aziz Ismail, Rasha Mohamed Essa. Pregnant Women's Satisfaction with the Quality of Antenatal Care At Maternal and Child Health Centers in El-Beheira Governorate. IOSR Journal of Nursing and Health Science. (Mar. - Apr. 2017), Volume 6, Issue 236-46.
[2]	Marzhan A. Dauletyarova 1, Yuliya M. Semenova. Are Kazakhstani Women Satisfied with Antenatal Care? Implementing the WHO Tool to Assess the Quality of Antenatal Services. in 2017, 18: 2.
[3]	Tesfaye T, Mekonnen H and Negesa L. Maternal Antenatal Care Service Satisfaction and Factors Associated with Rural Health Centers, Bursa District, Sidama Zone, Southern Ethiopia: A Cross-sectional Study. Journal of Women's Health Care 2017, 6: 2.
[4]	Fantaye Chemir, Fessahaye Alemseged, and Desta Workneh. Satisfaction with focused antenatal care service and associated factors among pregnant women attending focused antenatal care at health centers in Jimma town, Jimma zone, South West Ethiopia; a facility-based cross-sectional study triangulated with a qualitative study. BMC. 2014, 7: 164.
[5]	World Health Statistics. Monitoring Health for the Sustainable Development Goals (SDGs).2017.
[6]	UNICEF Data: Monitoring the Situation of Children and Women.
[7]	International. I. Central Statistical Agency EDHS, Addis Ababa 2016.
[8]	Ethiopia Demographic and Health Survey 2016. Addis Ababa, Ethiopia, and Calverton, Maryland, USA: Central statistical agency and ICF Macro.
[9]	Leontine Alkema, Doris Chou, Daniel Hogan, on behalf of the United Nations Maternal Mortality Estimation Inter-Agency Group collaborators and technical advisory group. Global, regional, and national levels and trends in maternal mortality between 1990 and 2015, with scenario-based projections to 2030: a systematic analysis by the UN Maternal Mortality Estimation Inter-Agency Group. World Health Organization, Department of Reproductive Health. November 12, 2015.
[10]	The Maternal mortality Report falls between 1990 to 2015, United Nations, 2013; UNDP, UNFPA; UNICEF; UN Women; WHO.
[11]	Mekonnen N, Berheto TM, Ololo S, et al. Quality of Antenatal Care Services in Demba Gofa Woreda, Gamo Gofa Zone, Rural Ethiopia. Health Sci J 2017, 11: 3
[12]	Sadiksha Regmi, Hari Prasad Kaphle, Neena Gupta. Maternal satisfaction regarding perinatal care and ınfluencing factors in tertiary hospitals of western, Nepal. 2017, 06: 8595.
[13]	Tesfaye T, Maternal Antenatal Care Service Satisfaction and Factors Associated with, in Addis Ababa Ethiopia 2014: A Cross-sectional Study Tesfaye et al., J Women's Health Care. 2017, 6: 2.
[14]	Kurabachew Bitew, Mekonnen Ayichiluhm, and Kedir Yimam. Maternal Satisfaction on Delivery Service and Its Associated Factors among Mothers Who Gave Birth in Public Health Facilities of Debre Markos Town, Northwest Ethiopia; volume 2015 (6).

Cite This Article

Plain Text BibTeX RIS

APA Style

Kelemu Abebe Gelaw, Natnael Atnafu Gebeyehu. (2020). Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018. Science Research, 8(2), 39-44. https://doi.org/10.11648/j.sr.20200802.12

Copy | Download

ACS Style

Kelemu Abebe Gelaw; Natnael Atnafu Gebeyehu. Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018. Sci. Res. 2020, 8(2), 39-44. doi: 10.11648/j.sr.20200802.12

Copy | Download

AMA Style

Kelemu Abebe Gelaw, Natnael Atnafu Gebeyehu. Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018. Sci Res. 2020;8(2):39-44. doi: 10.11648/j.sr.20200802.12

Copy | Download

@article{10.11648/j.sr.20200802.12,
  author = {Kelemu Abebe Gelaw and Natnael Atnafu Gebeyehu},
  title = {Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018},
  journal = {Science Research},
  volume = {8},
  number = {2},
  pages = {39-44},
  doi = {10.11648/j.sr.20200802.12},
  url = {https://doi.org/10.11648/j.sr.20200802.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sr.20200802.12},
  abstract = {Background: Client satisfaction is indispensable for further advancement of the quality of focused antenatal care service and women's satisfaction has been directly linked to the quality of services given. This is essential to meet specific client needs and to provide uniform health care services for pregnant women. Objective:-To assess maternal satisfaction and associated factors among pregnant women attending Antenatal care service in Bedessa Health center, Wolaita Zone, Ethiopia, 2018. Methods: Facility-based cross-sectional study using quantitative methods was conducted among 387 pregnant women’s. Subjects were selected using systematic random sampling technique. Data were coded, cleaned and entered by using Epi info version 7.2 and analyzed using SPSS version 20, and Bivariate and multiple logistic regression were carried out to identify factors associated with client satisfaction on antenatal care services and strength of association were declared at significance level of 0.05. Result: More than half of the respondents (64.1%) were satisfied with the service that they received. Those pregnant mothers who were merchants were three times more likely satisfied than housewife’s (AOR=2.649, 95%CI: 1.008, 6.96). Mothers who had first visit ANC were almost three times more likely satisfied than those who had a fourth visit (AOR=2.85, 95%CI: 1.383, 5.90) and mothers who had second visits were two times more likely satisfied than those who had four visits (AOR=2.14, 95%CI: 1.09, 4.21). Conclusions and Recommendation: The level of satisfaction was lower compared to other studies. Client feedback should be recognized as a legitimate method of evaluating health services in the health center as a whole.},
 year = {2020}
}

Copy | Download

TY  - JOUR
T1  - Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018
AU  - Kelemu Abebe Gelaw
AU  - Natnael Atnafu Gebeyehu
Y1  - 2020/04/28
PY  - 2020
N1  - https://doi.org/10.11648/j.sr.20200802.12
DO  - 10.11648/j.sr.20200802.12
T2  - Science Research
JF  - Science Research
JO  - Science Research
SP  - 39
EP  - 44
PB  - Science Publishing Group
SN  - 2329-0927
UR  - https://doi.org/10.11648/j.sr.20200802.12
AB  - Background: Client satisfaction is indispensable for further advancement of the quality of focused antenatal care service and women's satisfaction has been directly linked to the quality of services given. This is essential to meet specific client needs and to provide uniform health care services for pregnant women. Objective:-To assess maternal satisfaction and associated factors among pregnant women attending Antenatal care service in Bedessa Health center, Wolaita Zone, Ethiopia, 2018. Methods: Facility-based cross-sectional study using quantitative methods was conducted among 387 pregnant women’s. Subjects were selected using systematic random sampling technique. Data were coded, cleaned and entered by using Epi info version 7.2 and analyzed using SPSS version 20, and Bivariate and multiple logistic regression were carried out to identify factors associated with client satisfaction on antenatal care services and strength of association were declared at significance level of 0.05. Result: More than half of the respondents (64.1%) were satisfied with the service that they received. Those pregnant mothers who were merchants were three times more likely satisfied than housewife’s (AOR=2.649, 95%CI: 1.008, 6.96). Mothers who had first visit ANC were almost three times more likely satisfied than those who had a fourth visit (AOR=2.85, 95%CI: 1.383, 5.90) and mothers who had second visits were two times more likely satisfied than those who had four visits (AOR=2.14, 95%CI: 1.09, 4.21). Conclusions and Recommendation: The level of satisfaction was lower compared to other studies. Client feedback should be recognized as a legitimate method of evaluating health services in the health center as a whole.
VL  - 8
IS  - 2
ER  -

Copy | Download

Author Information

Kelemu Abebe Gelaw

Department of Midwifery, College of Health Science and Medicine, Wolaita Sodo University, Wolaita Sodo, Ethiopia
Natnael Atnafu Gebeyehu

Department of Midwifery, College of Health Science and Medicine, Wolaita Sodo University, Wolaita Sodo, Ethiopia

Download PDF

Sections

Plain Text BibTeX RIS

APA Style

Kelemu Abebe Gelaw, Natnael Atnafu Gebeyehu. (2020). Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018. Science Research, 8(2), 39-44. https://doi.org/10.11648/j.sr.20200802.12

Copy | Download

ACS Style

Kelemu Abebe Gelaw; Natnael Atnafu Gebeyehu. Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018. Sci. Res. 2020, 8(2), 39-44. doi: 10.11648/j.sr.20200802.12

Copy | Download

AMA Style

Kelemu Abebe Gelaw, Natnael Atnafu Gebeyehu. Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018. Sci Res. 2020;8(2):39-44. doi: 10.11648/j.sr.20200802.12

Copy | Download

@article{10.11648/j.sr.20200802.12,
  author = {Kelemu Abebe Gelaw and Natnael Atnafu Gebeyehu},
  title = {Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018},
  journal = {Science Research},
  volume = {8},
  number = {2},
  pages = {39-44},
  doi = {10.11648/j.sr.20200802.12},
  url = {https://doi.org/10.11648/j.sr.20200802.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sr.20200802.12},
  abstract = {Background: Client satisfaction is indispensable for further advancement of the quality of focused antenatal care service and women's satisfaction has been directly linked to the quality of services given. This is essential to meet specific client needs and to provide uniform health care services for pregnant women. Objective:-To assess maternal satisfaction and associated factors among pregnant women attending Antenatal care service in Bedessa Health center, Wolaita Zone, Ethiopia, 2018. Methods: Facility-based cross-sectional study using quantitative methods was conducted among 387 pregnant women’s. Subjects were selected using systematic random sampling technique. Data were coded, cleaned and entered by using Epi info version 7.2 and analyzed using SPSS version 20, and Bivariate and multiple logistic regression were carried out to identify factors associated with client satisfaction on antenatal care services and strength of association were declared at significance level of 0.05. Result: More than half of the respondents (64.1%) were satisfied with the service that they received. Those pregnant mothers who were merchants were three times more likely satisfied than housewife’s (AOR=2.649, 95%CI: 1.008, 6.96). Mothers who had first visit ANC were almost three times more likely satisfied than those who had a fourth visit (AOR=2.85, 95%CI: 1.383, 5.90) and mothers who had second visits were two times more likely satisfied than those who had four visits (AOR=2.14, 95%CI: 1.09, 4.21). Conclusions and Recommendation: The level of satisfaction was lower compared to other studies. Client feedback should be recognized as a legitimate method of evaluating health services in the health center as a whole.},
 year = {2020}
}

Copy | Download

TY  - JOUR
T1  - Maternal Satisfaction and Associated Factors Among Pregnant Women Attended at Antenatal Care Service in Bedessa Health Center, Wolaita Zone, Ethiopia, 2018
AU  - Kelemu Abebe Gelaw
AU  - Natnael Atnafu Gebeyehu
Y1  - 2020/04/28
PY  - 2020
N1  - https://doi.org/10.11648/j.sr.20200802.12
DO  - 10.11648/j.sr.20200802.12
T2  - Science Research
JF  - Science Research
JO  - Science Research
SP  - 39
EP  - 44
PB  - Science Publishing Group
SN  - 2329-0927
UR  - https://doi.org/10.11648/j.sr.20200802.12
AB  - Background: Client satisfaction is indispensable for further advancement of the quality of focused antenatal care service and women's satisfaction has been directly linked to the quality of services given. This is essential to meet specific client needs and to provide uniform health care services for pregnant women. Objective:-To assess maternal satisfaction and associated factors among pregnant women attending Antenatal care service in Bedessa Health center, Wolaita Zone, Ethiopia, 2018. Methods: Facility-based cross-sectional study using quantitative methods was conducted among 387 pregnant women’s. Subjects were selected using systematic random sampling technique. Data were coded, cleaned and entered by using Epi info version 7.2 and analyzed using SPSS version 20, and Bivariate and multiple logistic regression were carried out to identify factors associated with client satisfaction on antenatal care services and strength of association were declared at significance level of 0.05. Result: More than half of the respondents (64.1%) were satisfied with the service that they received. Those pregnant mothers who were merchants were three times more likely satisfied than housewife’s (AOR=2.649, 95%CI: 1.008, 6.96). Mothers who had first visit ANC were almost three times more likely satisfied than those who had a fourth visit (AOR=2.85, 95%CI: 1.383, 5.90) and mothers who had second visits were two times more likely satisfied than those who had four visits (AOR=2.14, 95%CI: 1.09, 4.21). Conclusions and Recommendation: The level of satisfaction was lower compared to other studies. Client feedback should be recognized as a legitimate method of evaluating health services in the health center as a whole.
VL  - 8
IS  - 2
ER  -

Copy | Download