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Between Loyalty and Merit: The Dynamics of Internal and External Hiring in Moroccan Companies

Received: 27 November 2025     Accepted: 11 December 2025     Published: 31 December 2025
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Abstract

This study investigates how Moroccan organizations manage the balance between internal and external recruitment by focusing on managerial employee’s perceptions of fairness, transparency, and merit-based practices in promotion and internal hiring. Anchored in contemporary human resource management and organizational theory, the research demonstrates that internal recruitment allows organizations to capitalize on firm-specific human capital, strengthen employee commitment, reduce turnover, and promote organizational stability in sectors such as banking, telecommunications, energy, and public administration. However, an excessive reliance on internal mobility may limit cognitive diversity, slow skill renewal, and reinforce informal networks, ultimately constraining adaptability and innovation. These limitations emphasize the strategic role of external recruitment in bringing new competencies and diverse perspectives that foster organizational learning and renewal. The empirical findings are drawn from 40 semi-structured interviews with middle and senior managers in Casablanca and Rabat. Results indicate that favoritism and informally managed networks weaken trust in human resource systems and negatively affect employee engagement. In contrast, transparent procedures, well-defined selection criteria, and ethical leadership significantly enhance perceptions of fairness and legitimacy. The study concludes that hybrid talent management strategies, integrating internal employee development with targeted external hiring, offer the most effective balance between organizational continuity, cost efficiency, and innovation. It contributes to research on internal labor markets and provides practical insights for Moroccan organizations seeking to modernize talent management practices in the context of digital transformation and persistent skill shortages.

Published in Journal of Human Resource Management (Volume 13, Issue 4)
DOI 10.11648/j.jhrm.20251304.13
Page(s) 126-135
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Internal Hiring, External Recruitment, Talent Management, Employee Perceptions

References
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Cite This Article
  • APA Style

    Hakiki, R. (2025). Between Loyalty and Merit: The Dynamics of Internal and External Hiring in Moroccan Companies. Journal of Human Resource Management, 13(4), 126-135. https://doi.org/10.11648/j.jhrm.20251304.13

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    ACS Style

    Hakiki, R. Between Loyalty and Merit: The Dynamics of Internal and External Hiring in Moroccan Companies. J. Hum. Resour. Manag. 2025, 13(4), 126-135. doi: 10.11648/j.jhrm.20251304.13

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    AMA Style

    Hakiki R. Between Loyalty and Merit: The Dynamics of Internal and External Hiring in Moroccan Companies. J Hum Resour Manag. 2025;13(4):126-135. doi: 10.11648/j.jhrm.20251304.13

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  • @article{10.11648/j.jhrm.20251304.13,
      author = {Rabii Hakiki},
      title = {Between Loyalty and Merit: The Dynamics of Internal and External Hiring in Moroccan Companies},
      journal = {Journal of Human Resource Management},
      volume = {13},
      number = {4},
      pages = {126-135},
      doi = {10.11648/j.jhrm.20251304.13},
      url = {https://doi.org/10.11648/j.jhrm.20251304.13},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20251304.13},
      abstract = {This study investigates how Moroccan organizations manage the balance between internal and external recruitment by focusing on managerial employee’s perceptions of fairness, transparency, and merit-based practices in promotion and internal hiring. Anchored in contemporary human resource management and organizational theory, the research demonstrates that internal recruitment allows organizations to capitalize on firm-specific human capital, strengthen employee commitment, reduce turnover, and promote organizational stability in sectors such as banking, telecommunications, energy, and public administration. However, an excessive reliance on internal mobility may limit cognitive diversity, slow skill renewal, and reinforce informal networks, ultimately constraining adaptability and innovation. These limitations emphasize the strategic role of external recruitment in bringing new competencies and diverse perspectives that foster organizational learning and renewal. The empirical findings are drawn from 40 semi-structured interviews with middle and senior managers in Casablanca and Rabat. Results indicate that favoritism and informally managed networks weaken trust in human resource systems and negatively affect employee engagement. In contrast, transparent procedures, well-defined selection criteria, and ethical leadership significantly enhance perceptions of fairness and legitimacy. The study concludes that hybrid talent management strategies, integrating internal employee development with targeted external hiring, offer the most effective balance between organizational continuity, cost efficiency, and innovation. It contributes to research on internal labor markets and provides practical insights for Moroccan organizations seeking to modernize talent management practices in the context of digital transformation and persistent skill shortages.},
     year = {2025}
    }
    

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  • TY  - JOUR
    T1  - Between Loyalty and Merit: The Dynamics of Internal and External Hiring in Moroccan Companies
    AU  - Rabii Hakiki
    Y1  - 2025/12/31
    PY  - 2025
    N1  - https://doi.org/10.11648/j.jhrm.20251304.13
    DO  - 10.11648/j.jhrm.20251304.13
    T2  - Journal of Human Resource Management
    JF  - Journal of Human Resource Management
    JO  - Journal of Human Resource Management
    SP  - 126
    EP  - 135
    PB  - Science Publishing Group
    SN  - 2331-0715
    UR  - https://doi.org/10.11648/j.jhrm.20251304.13
    AB  - This study investigates how Moroccan organizations manage the balance between internal and external recruitment by focusing on managerial employee’s perceptions of fairness, transparency, and merit-based practices in promotion and internal hiring. Anchored in contemporary human resource management and organizational theory, the research demonstrates that internal recruitment allows organizations to capitalize on firm-specific human capital, strengthen employee commitment, reduce turnover, and promote organizational stability in sectors such as banking, telecommunications, energy, and public administration. However, an excessive reliance on internal mobility may limit cognitive diversity, slow skill renewal, and reinforce informal networks, ultimately constraining adaptability and innovation. These limitations emphasize the strategic role of external recruitment in bringing new competencies and diverse perspectives that foster organizational learning and renewal. The empirical findings are drawn from 40 semi-structured interviews with middle and senior managers in Casablanca and Rabat. Results indicate that favoritism and informally managed networks weaken trust in human resource systems and negatively affect employee engagement. In contrast, transparent procedures, well-defined selection criteria, and ethical leadership significantly enhance perceptions of fairness and legitimacy. The study concludes that hybrid talent management strategies, integrating internal employee development with targeted external hiring, offer the most effective balance between organizational continuity, cost efficiency, and innovation. It contributes to research on internal labor markets and provides practical insights for Moroccan organizations seeking to modernize talent management practices in the context of digital transformation and persistent skill shortages.
    VL  - 13
    IS  - 4
    ER  - 

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