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Influence of Job Description on Performance of Health Workers in Public Hospitals: A Case of Mbagathi Hospital, Nairobi City County

Received: 6 February 2016     Accepted: 16 February 2016     Published: 1 March 2016
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Abstract

Sound human resources management (HRM) practices are essential in strengthening the health systems (HS). HRM practices including use of job description (JD) can transform health workers (HWs) into a productive and motivated workforce that improves healthcare services. Kenyan HS miss this nonmonetary motivator of health workers which is correlated with health worker poor job satisfaction and poor performance in service delivery. This study sought to determine how JD influences the performance of health workers (HWs) using descriptive and exploratory research study design. Questionnaires and key informant guides were completed by sampled technical staff and managers working at Mbagathi hospital. Quantitative and qualitative data was analyzed using descriptive statistics and content analysis respectively. Results indicated that the health service managers were not aware of policies on HRM practices. Clear JD, work plans and task description were available to a little extent (54.0%, 53.2% and 52.6% respectively). Established lines of authority were available to a moderate extent (59.3%). The health workers performance was rated at a mean score of 57.6% with a standard deviation of 4.2%. The study concludes that HRM practices were poorly implemented in the hospital. Health service managers needed basic training on JD among other HRM practices including and to establish a department that will implement the practices.

Published in Science Journal of Public Health (Volume 4, Issue 2)
DOI 10.11648/j.sjph.20160402.12
Page(s) 88-93
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2016. Published by Science Publishing Group

Keywords

Healthcare Human Resource Management, Job Description, Health Workers Management

References
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Cite This Article
  • APA Style

    Felistus Ndanu Musyoka, Maureen Atieno Adoyo, Musa Oluoch Ongombe. (2016). Influence of Job Description on Performance of Health Workers in Public Hospitals: A Case of Mbagathi Hospital, Nairobi City County. Science Journal of Public Health, 4(2), 88-93. https://doi.org/10.11648/j.sjph.20160402.12

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    ACS Style

    Felistus Ndanu Musyoka; Maureen Atieno Adoyo; Musa Oluoch Ongombe. Influence of Job Description on Performance of Health Workers in Public Hospitals: A Case of Mbagathi Hospital, Nairobi City County. Sci. J. Public Health 2016, 4(2), 88-93. doi: 10.11648/j.sjph.20160402.12

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    AMA Style

    Felistus Ndanu Musyoka, Maureen Atieno Adoyo, Musa Oluoch Ongombe. Influence of Job Description on Performance of Health Workers in Public Hospitals: A Case of Mbagathi Hospital, Nairobi City County. Sci J Public Health. 2016;4(2):88-93. doi: 10.11648/j.sjph.20160402.12

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  • @article{10.11648/j.sjph.20160402.12,
      author = {Felistus Ndanu Musyoka and Maureen Atieno Adoyo and Musa Oluoch Ongombe},
      title = {Influence of Job Description on Performance of Health Workers in Public Hospitals: A Case of Mbagathi Hospital, Nairobi City County},
      journal = {Science Journal of Public Health},
      volume = {4},
      number = {2},
      pages = {88-93},
      doi = {10.11648/j.sjph.20160402.12},
      url = {https://doi.org/10.11648/j.sjph.20160402.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjph.20160402.12},
      abstract = {Sound human resources management (HRM) practices are essential in strengthening the health systems (HS). HRM practices including use of job description (JD) can transform health workers (HWs) into a productive and motivated workforce that improves healthcare services. Kenyan HS miss this nonmonetary motivator of health workers which is correlated with health worker poor job satisfaction and poor performance in service delivery. This study sought to determine how JD influences the performance of health workers (HWs) using descriptive and exploratory research study design. Questionnaires and key informant guides were completed by sampled technical staff and managers working at Mbagathi hospital. Quantitative and qualitative data was analyzed using descriptive statistics and content analysis respectively. Results indicated that the health service managers were not aware of policies on HRM practices. Clear JD, work plans and task description were available to a little extent (54.0%, 53.2% and 52.6% respectively). Established lines of authority were available to a moderate extent (59.3%). The health workers performance was rated at a mean score of 57.6% with a standard deviation of 4.2%. The study concludes that HRM practices were poorly implemented in the hospital. Health service managers needed basic training on JD among other HRM practices including and to establish a department that will implement the practices.},
     year = {2016}
    }
    

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  • TY  - JOUR
    T1  - Influence of Job Description on Performance of Health Workers in Public Hospitals: A Case of Mbagathi Hospital, Nairobi City County
    AU  - Felistus Ndanu Musyoka
    AU  - Maureen Atieno Adoyo
    AU  - Musa Oluoch Ongombe
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    DO  - 10.11648/j.sjph.20160402.12
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    JF  - Science Journal of Public Health
    JO  - Science Journal of Public Health
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    AB  - Sound human resources management (HRM) practices are essential in strengthening the health systems (HS). HRM practices including use of job description (JD) can transform health workers (HWs) into a productive and motivated workforce that improves healthcare services. Kenyan HS miss this nonmonetary motivator of health workers which is correlated with health worker poor job satisfaction and poor performance in service delivery. This study sought to determine how JD influences the performance of health workers (HWs) using descriptive and exploratory research study design. Questionnaires and key informant guides were completed by sampled technical staff and managers working at Mbagathi hospital. Quantitative and qualitative data was analyzed using descriptive statistics and content analysis respectively. Results indicated that the health service managers were not aware of policies on HRM practices. Clear JD, work plans and task description were available to a little extent (54.0%, 53.2% and 52.6% respectively). Established lines of authority were available to a moderate extent (59.3%). The health workers performance was rated at a mean score of 57.6% with a standard deviation of 4.2%. The study concludes that HRM practices were poorly implemented in the hospital. Health service managers needed basic training on JD among other HRM practices including and to establish a department that will implement the practices.
    VL  - 4
    IS  - 2
    ER  - 

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Author Information
  • School of Medicine and Health Science, Kenya Methodist University, Nairobi, Kenya

  • School of Medicine and Health Science, Kenya Methodist University, Nairobi, Kenya

  • School of Medicine and Health Science, Kenya Methodist University, Nairobi, Kenya

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