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Exploration of the Optimization of the Use Efficiency of the Automatic Dispenser in Outpatient Pharmacy

Received: 23 February 2021     Accepted: 17 March 2021     Published: 30 March 2021
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Abstract

Objective: With the advent of pharmacy automation system, pharmacists can liberate themselves from the heavy work of dispensing drugs and devote more time to the professional service of pharmacy. To improve the efficiency of dispensing machine in outpatient pharmacy and reduce the frequency of machine malfunction maintenance. Method: Through observation and detailed records of 645 occurrences of CONSIS-H5 dispenser failures from September 18 to September 24, 2017 and October 9 to October 22, 2017, research and analysis of the application process optimization plan of the dispenser. Result: Through the use of various management methods to propose improvement measures and maintenance methods, the failure maintenance rate of the dispenser has been reduced from the original average of 30.7 times per day to an average of 15.3 times per day, a decrease of 43.65%. Conclusion: The CONSIS-H5 medicine dispenser has undergone a series of targeted adjustments and optimizations, reducing the failure rate and reducing the work intensity of the staff. At the same time, the efficiency improvement greatly reduces the waiting time of patients, which improves the patient's satisfaction with the hospital and improves the quality of pharmacy services.

Published in Science Journal of Clinical Medicine (Volume 10, Issue 1)
DOI 10.11648/j.sjcm.20211001.13
Page(s) 12-15
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2021. Published by Science Publishing Group

Keywords

Outpatient Pharmacy, CONSIS-H5 Dispenser, Efficiency Optimization

References
[1] Tieshan W, Suiqiong W, Shaoxiong Z, Mingjin C and Rui F. (2020). Construction and Practice of Automatic Drug Delivery System in Outpatient Pharmacy of Our Hospital. China Pharmacy 31: 2415-2421.
[2] Fu-yan Z. (2020). Analysis of the Effect of Using Quality Control Circle to Reduce the Error Rate of Automatic Drug Pendulum. China Health Industry 17: 49-50, 53.
[3] Hua X, Mei-li Z and Bao-qin X. (2020). Application of quality control circle in reducing the number of accidents in automatic dispensing machine in outpatient pharmacy. China Modern Medicine 27: 175-178.
[4] Yakun Z, Liangliang H, Yiling H and Yan F. (2020). Practice of optimizing the workflow of outpatient automated pharmacy. Pharmaceutical Care and Research 20: 70-72.
[5] Menglin W, Dahai D, Dengli Z and Yongqing W. (2019). Analysis of the Effect and Problem of the Automatic Medicine Dispenser Used on a Large Scale in Outpatient Pharmacy. Modern Hospital: 518-521.
[6] Jia-ling H, Wen-yan Y, Ru-qing Y, Xiao-yun L and ZHi-hui L. (2019). Problems and countermeasures found in the use of automated dispensing systems. China Modern Medicine 26: 144-146.
[7] Zhiran H, Pengyu Z, Zijuan W, Jing S and Yuanli L. (2018). Multivariate analysis of influencing factors of outpatients′satisfaction in hospitals of different types. Chinese Journal of Hospital Administration 34: 93-98.
[8] Zhifang N. (2018). Analysis of problems found in the use of rapid dispensing system in outpatient pharmacy. Modern Medicine and Health Research: 60.
[9] Qingcheng Z. (2018). The optimization practice of the work flow of the automatic dispensing machine in the outpatient pharmacy of our hospital. Strait Pharmaceutical Journal 30: 293-294.
[10] Le Z and Xueyu L. (2018). Analysis of medicine delivery errors in automated pharmacy quick delivery system. Strait Pharmaceutical Journal 30: 291-293.
[11] Maoben L, Yong X, Lijuan C, Yuemei Z and Dongming G. (2017). A survey of patient satisfaction in outpatient pharmacy under the current automated dispensing mode. Chinese Medicine of Factory and Mine: 287-288.
[12] Limei H, Zhiyuan Y, Lili Z and Aiwen H. (2017). Practice of quality control circle to reduce failure event times of automatic drug dispensing machine in outpatient pharmacy. Anhui Medical and Pharmaceutical Journal 21: 2129-2132.
[13] Zhijie L, Jiwei C, Miaofa Y, Zheng Z and Rui Z. (2016). Establishment and Continuous Quality Improvement of Outpatient Pharmacy Work Pattern Based on the Application of the Automatic Drug Dispensing Machine. China Pharmacist 19: 1770-1772.
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Cite This Article
  • APA Style

    Zhong Huiting, Zhang Zhidong. (2021). Exploration of the Optimization of the Use Efficiency of the Automatic Dispenser in Outpatient Pharmacy. Science Journal of Clinical Medicine, 10(1), 12-15. https://doi.org/10.11648/j.sjcm.20211001.13

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    ACS Style

    Zhong Huiting; Zhang Zhidong. Exploration of the Optimization of the Use Efficiency of the Automatic Dispenser in Outpatient Pharmacy. Sci. J. Clin. Med. 2021, 10(1), 12-15. doi: 10.11648/j.sjcm.20211001.13

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    AMA Style

    Zhong Huiting, Zhang Zhidong. Exploration of the Optimization of the Use Efficiency of the Automatic Dispenser in Outpatient Pharmacy. Sci J Clin Med. 2021;10(1):12-15. doi: 10.11648/j.sjcm.20211001.13

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  • @article{10.11648/j.sjcm.20211001.13,
      author = {Zhong Huiting and Zhang Zhidong},
      title = {Exploration of the Optimization of the Use Efficiency of the Automatic Dispenser in Outpatient Pharmacy},
      journal = {Science Journal of Clinical Medicine},
      volume = {10},
      number = {1},
      pages = {12-15},
      doi = {10.11648/j.sjcm.20211001.13},
      url = {https://doi.org/10.11648/j.sjcm.20211001.13},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjcm.20211001.13},
      abstract = {Objective: With the advent of pharmacy automation system, pharmacists can liberate themselves from the heavy work of dispensing drugs and devote more time to the professional service of pharmacy. To improve the efficiency of dispensing machine in outpatient pharmacy and reduce the frequency of machine malfunction maintenance. Method: Through observation and detailed records of 645 occurrences of CONSIS-H5 dispenser failures from September 18 to September 24, 2017 and October 9 to October 22, 2017, research and analysis of the application process optimization plan of the dispenser. Result: Through the use of various management methods to propose improvement measures and maintenance methods, the failure maintenance rate of the dispenser has been reduced from the original average of 30.7 times per day to an average of 15.3 times per day, a decrease of 43.65%. Conclusion: The CONSIS-H5 medicine dispenser has undergone a series of targeted adjustments and optimizations, reducing the failure rate and reducing the work intensity of the staff. At the same time, the efficiency improvement greatly reduces the waiting time of patients, which improves the patient's satisfaction with the hospital and improves the quality of pharmacy services.},
     year = {2021}
    }
    

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  • TY  - JOUR
    T1  - Exploration of the Optimization of the Use Efficiency of the Automatic Dispenser in Outpatient Pharmacy
    AU  - Zhong Huiting
    AU  - Zhang Zhidong
    Y1  - 2021/03/30
    PY  - 2021
    N1  - https://doi.org/10.11648/j.sjcm.20211001.13
    DO  - 10.11648/j.sjcm.20211001.13
    T2  - Science Journal of Clinical Medicine
    JF  - Science Journal of Clinical Medicine
    JO  - Science Journal of Clinical Medicine
    SP  - 12
    EP  - 15
    PB  - Science Publishing Group
    SN  - 2327-2732
    UR  - https://doi.org/10.11648/j.sjcm.20211001.13
    AB  - Objective: With the advent of pharmacy automation system, pharmacists can liberate themselves from the heavy work of dispensing drugs and devote more time to the professional service of pharmacy. To improve the efficiency of dispensing machine in outpatient pharmacy and reduce the frequency of machine malfunction maintenance. Method: Through observation and detailed records of 645 occurrences of CONSIS-H5 dispenser failures from September 18 to September 24, 2017 and October 9 to October 22, 2017, research and analysis of the application process optimization plan of the dispenser. Result: Through the use of various management methods to propose improvement measures and maintenance methods, the failure maintenance rate of the dispenser has been reduced from the original average of 30.7 times per day to an average of 15.3 times per day, a decrease of 43.65%. Conclusion: The CONSIS-H5 medicine dispenser has undergone a series of targeted adjustments and optimizations, reducing the failure rate and reducing the work intensity of the staff. At the same time, the efficiency improvement greatly reduces the waiting time of patients, which improves the patient's satisfaction with the hospital and improves the quality of pharmacy services.
    VL  - 10
    IS  - 1
    ER  - 

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Author Information
  • Department of Pharmacy, The First Affiliated Hospital of Jinan University, Guangzhou, China

  • Department of Pharmacy, The First Affiliated Hospital of Jinan University, Guangzhou, China

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