Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024

Mulugeta Taybele; Chala Getaneh; Olyad Kuma; Elazar Tadesse; Amanuel Nana; Jilalu Kedir; Gedefaw Birhan; Beamilak Dejene

doi:doi:10.11648/j.mhs.20260201.14

Research Article |

Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024

Mulugeta Taybele^*, Chala Getaneh, Olyad Kuma, Elazar Tadesse, Amanuel Nana, Jilalu Kedir, Gedefaw Birhan, Beamilak Dejene

Published in Medicine and Health Sciences (Volume 2, Issue 1)

Received: 16 November 2025 Accepted: 2 December 2025 Published: 7 January 2026

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Abstract

A sound health care system is indispensable for fast and better recovery of patients which involves best medication along with adequate and balanced diet. In public hospitals, hospital meal is the source of nutrition for most patients. Despite the critical role of appropriate hospital feeding in the recovery process of hospitalized patients, there is little understanding of satisfaction with food service in regular hospital settings among adult patients admitted to public hospitals. This study aims assess satisfaction levels with hospital meal service and associated factors among adult patients admitted to public hospitals in Addis Ababa, Ethiopia, 2024 and Multi center cross sectional study was conducted from June to July, 2024. Representative samples of 567 adult were chosen by multistage cluster sampling from patients admitted to public hospitals in Addis Ababa, Ethiopia. Data was collected using interviewer administered structured questionnaires and data obtained from institution- based survey checked for completeness & inconsistencies, and then coded, entered, cleaned and transferred to Statistical package for Social Sciences (SPSS) version 27 for analysis. Result shows patient satisfaction towards hospital meal services was 32.5% (95%CI: [29.0, 36.0]). Multivariable logistic regression shows Meal flavor (AOR=4.65; 95%CI:[2.26-10.97]), Meal type (AOR =2.35; 95%CI:[1.912-4.49]), provision of well cooked meals for easily chewing (AOR=1.483; 95%CI:[1.294-1.792]), meal provider’s behavior (AOR=2.20; 95%CI:[1.252-3.195]), and nutritional status (AOR=0.389; 95%CI:[0.271-0.558]) of respondents were identified as influencing factors of patient satisfaction on meal service at hospitals. Regarding nutritional status 343 (60.5%) of admitted patients were well nourished and 224 (39.5%) were malnourished. In general, it revealed low patient’s satisfaction with hospital meal service among adult patients admitted at public hospitals so health managers and health care providers need to work on how to maintain the good aspects of hospital meal services.

Published in	Medicine and Health Sciences (Volume 2, Issue 1)
DOI	10.11648/j.mhs.20260201.14
Page(s)	28-39
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2026. Published by Science Publishing Group

Keywords

Satisfaction, Hospital Meal Service, Associated Factors, Addis Ababa, Ethiopia

References

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APA Style

Taybele, M., Getaneh, C., Kuma, O., Tadesse, E., Nana, A., et al. (2026). Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024. Medicine and Health Sciences, 2(1), 28-39. https://doi.org/10.11648/j.mhs.20260201.14

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ACS Style

Taybele, M.; Getaneh, C.; Kuma, O.; Tadesse, E.; Nana, A., et al. Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024. Med. Health Sci. 2026, 2(1), 28-39. doi: 10.11648/j.mhs.20260201.14

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AMA Style

Taybele M, Getaneh C, Kuma O, Tadesse E, Nana A, et al. Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024. Med Health Sci. 2026;2(1):28-39. doi: 10.11648/j.mhs.20260201.14

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@article{10.11648/j.mhs.20260201.14,
  author = {Mulugeta Taybele and Chala Getaneh and Olyad Kuma and Elazar Tadesse and Amanuel Nana and Jilalu Kedir and Gedefaw Birhan and Beamilak Dejene},
  title = {Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024},
  journal = {Medicine and Health Sciences},
  volume = {2},
  number = {1},
  pages = {28-39},
  doi = {10.11648/j.mhs.20260201.14},
  url = {https://doi.org/10.11648/j.mhs.20260201.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.mhs.20260201.14},
  abstract = {A sound health care system is indispensable for fast and better recovery of patients which involves best medication along with adequate and balanced diet. In public hospitals, hospital meal is the source of nutrition for most patients. Despite the critical role of appropriate hospital feeding in the recovery process of hospitalized patients, there is little understanding of satisfaction with food service in regular hospital settings among adult patients admitted to public hospitals. This study aims assess satisfaction levels with hospital meal service and associated factors among adult patients admitted to public hospitals in Addis Ababa, Ethiopia, 2024 and Multi center cross sectional study was conducted from June to July, 2024. Representative samples of 567 adult were chosen by multistage cluster sampling from patients admitted to public hospitals in Addis Ababa, Ethiopia. Data was collected using interviewer administered structured questionnaires and data obtained from institution- based survey checked for completeness & inconsistencies, and then coded, entered, cleaned and transferred to Statistical package for Social Sciences (SPSS) version 27 for analysis. Result shows patient satisfaction towards hospital meal services was 32.5% (95%CI: [29.0, 36.0]). Multivariable logistic regression shows Meal flavor (AOR=4.65; 95%CI:[2.26-10.97]), Meal type (AOR =2.35; 95%CI:[1.912-4.49]), provision of well cooked meals for easily chewing (AOR=1.483; 95%CI:[1.294-1.792]), meal provider’s behavior (AOR=2.20; 95%CI:[1.252-3.195]), and nutritional status (AOR=0.389; 95%CI:[0.271-0.558]) of respondents were identified as influencing factors of patient satisfaction on meal service at hospitals. Regarding nutritional status 343 (60.5%) of admitted patients were well nourished and 224 (39.5%) were malnourished. In general, it revealed low patient’s satisfaction with hospital meal service among adult patients admitted at public hospitals so health managers and health care providers need to work on how to maintain the good aspects of hospital meal services.},
 year = {2026}
}

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TY  - JOUR
T1  - Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024
AU  - Mulugeta Taybele
AU  - Chala Getaneh
AU  - Olyad Kuma
AU  - Elazar Tadesse
AU  - Amanuel Nana
AU  - Jilalu Kedir
AU  - Gedefaw Birhan
AU  - Beamilak Dejene
Y1  - 2026/01/07
PY  - 2026
N1  - https://doi.org/10.11648/j.mhs.20260201.14
DO  - 10.11648/j.mhs.20260201.14
T2  - Medicine and Health Sciences
JF  - Medicine and Health Sciences
JO  - Medicine and Health Sciences
SP  - 28
EP  - 39
PB  - Science Publishing Group
UR  - https://doi.org/10.11648/j.mhs.20260201.14
AB  - A sound health care system is indispensable for fast and better recovery of patients which involves best medication along with adequate and balanced diet. In public hospitals, hospital meal is the source of nutrition for most patients. Despite the critical role of appropriate hospital feeding in the recovery process of hospitalized patients, there is little understanding of satisfaction with food service in regular hospital settings among adult patients admitted to public hospitals. This study aims assess satisfaction levels with hospital meal service and associated factors among adult patients admitted to public hospitals in Addis Ababa, Ethiopia, 2024 and Multi center cross sectional study was conducted from June to July, 2024. Representative samples of 567 adult were chosen by multistage cluster sampling from patients admitted to public hospitals in Addis Ababa, Ethiopia. Data was collected using interviewer administered structured questionnaires and data obtained from institution- based survey checked for completeness & inconsistencies, and then coded, entered, cleaned and transferred to Statistical package for Social Sciences (SPSS) version 27 for analysis. Result shows patient satisfaction towards hospital meal services was 32.5% (95%CI: [29.0, 36.0]). Multivariable logistic regression shows Meal flavor (AOR=4.65; 95%CI:[2.26-10.97]), Meal type (AOR =2.35; 95%CI:[1.912-4.49]), provision of well cooked meals for easily chewing (AOR=1.483; 95%CI:[1.294-1.792]), meal provider’s behavior (AOR=2.20; 95%CI:[1.252-3.195]), and nutritional status (AOR=0.389; 95%CI:[0.271-0.558]) of respondents were identified as influencing factors of patient satisfaction on meal service at hospitals. Regarding nutritional status 343 (60.5%) of admitted patients were well nourished and 224 (39.5%) were malnourished. In general, it revealed low patient’s satisfaction with hospital meal service among adult patients admitted at public hospitals so health managers and health care providers need to work on how to maintain the good aspects of hospital meal services.
VL  - 2
IS  - 1
ER  -

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Author Information

Mulugeta Taybele

Menelik ΙΙ School of Post Graduate Studies, Menelik II Medical and Health Science College, Addis Ababa, Ethiopia

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Chala Getaneh

Menelik ΙΙ School of Post Graduate Studies, Menelik II Medical and Health Science College, Addis Ababa, Ethiopia

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Olyad Kuma

Menelik ΙΙ School of Post Graduate Studies, Menelik II Medical and Health Science College, Addis Ababa, Ethiopia

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Elazar Tadesse

Menelik ΙΙ School of Post Graduate Studies, Menelik II Medical and Health Science College, Addis Ababa, Ethiopia

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Amanuel Nana

Menelik ΙΙ School of Post Graduate Studies, Menelik II Medical and Health Science College, Addis Ababa, Ethiopia

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Jilalu Kedir

Menelik ΙΙ School of Post Graduate Studies, Menelik II Medical and Health Science College, Addis Ababa, Ethiopia

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Gedefaw Birhan

Tikur Anbessa Specialized Hospital, Addis Ababa University, Addis Ababa, Ethiopia

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Beamilak Dejene

Tikur Anbessa Specialized Hospital, Addis Ababa University, Addis Ababa, Ethiopia

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APA Style

Taybele, M., Getaneh, C., Kuma, O., Tadesse, E., Nana, A., et al. (2026). Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024. Medicine and Health Sciences, 2(1), 28-39. https://doi.org/10.11648/j.mhs.20260201.14

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ACS Style

Taybele, M.; Getaneh, C.; Kuma, O.; Tadesse, E.; Nana, A., et al. Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024. Med. Health Sci. 2026, 2(1), 28-39. doi: 10.11648/j.mhs.20260201.14

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AMA Style

Taybele M, Getaneh C, Kuma O, Tadesse E, Nana A, et al. Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024. Med Health Sci. 2026;2(1):28-39. doi: 10.11648/j.mhs.20260201.14

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@article{10.11648/j.mhs.20260201.14,
  author = {Mulugeta Taybele and Chala Getaneh and Olyad Kuma and Elazar Tadesse and Amanuel Nana and Jilalu Kedir and Gedefaw Birhan and Beamilak Dejene},
  title = {Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024},
  journal = {Medicine and Health Sciences},
  volume = {2},
  number = {1},
  pages = {28-39},
  doi = {10.11648/j.mhs.20260201.14},
  url = {https://doi.org/10.11648/j.mhs.20260201.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.mhs.20260201.14},
  abstract = {A sound health care system is indispensable for fast and better recovery of patients which involves best medication along with adequate and balanced diet. In public hospitals, hospital meal is the source of nutrition for most patients. Despite the critical role of appropriate hospital feeding in the recovery process of hospitalized patients, there is little understanding of satisfaction with food service in regular hospital settings among adult patients admitted to public hospitals. This study aims assess satisfaction levels with hospital meal service and associated factors among adult patients admitted to public hospitals in Addis Ababa, Ethiopia, 2024 and Multi center cross sectional study was conducted from June to July, 2024. Representative samples of 567 adult were chosen by multistage cluster sampling from patients admitted to public hospitals in Addis Ababa, Ethiopia. Data was collected using interviewer administered structured questionnaires and data obtained from institution- based survey checked for completeness & inconsistencies, and then coded, entered, cleaned and transferred to Statistical package for Social Sciences (SPSS) version 27 for analysis. Result shows patient satisfaction towards hospital meal services was 32.5% (95%CI: [29.0, 36.0]). Multivariable logistic regression shows Meal flavor (AOR=4.65; 95%CI:[2.26-10.97]), Meal type (AOR =2.35; 95%CI:[1.912-4.49]), provision of well cooked meals for easily chewing (AOR=1.483; 95%CI:[1.294-1.792]), meal provider’s behavior (AOR=2.20; 95%CI:[1.252-3.195]), and nutritional status (AOR=0.389; 95%CI:[0.271-0.558]) of respondents were identified as influencing factors of patient satisfaction on meal service at hospitals. Regarding nutritional status 343 (60.5%) of admitted patients were well nourished and 224 (39.5%) were malnourished. In general, it revealed low patient’s satisfaction with hospital meal service among adult patients admitted at public hospitals so health managers and health care providers need to work on how to maintain the good aspects of hospital meal services.},
 year = {2026}
}

Copy | Download

TY  - JOUR
T1  - Satisfaction with Hospital Meal Service and Associated Factors Among Adult Patients Admitted to Public Hospitals in Addis Ababa, Ethiopia, 2024
AU  - Mulugeta Taybele
AU  - Chala Getaneh
AU  - Olyad Kuma
AU  - Elazar Tadesse
AU  - Amanuel Nana
AU  - Jilalu Kedir
AU  - Gedefaw Birhan
AU  - Beamilak Dejene
Y1  - 2026/01/07
PY  - 2026
N1  - https://doi.org/10.11648/j.mhs.20260201.14
DO  - 10.11648/j.mhs.20260201.14
T2  - Medicine and Health Sciences
JF  - Medicine and Health Sciences
JO  - Medicine and Health Sciences
SP  - 28
EP  - 39
PB  - Science Publishing Group
UR  - https://doi.org/10.11648/j.mhs.20260201.14
AB  - A sound health care system is indispensable for fast and better recovery of patients which involves best medication along with adequate and balanced diet. In public hospitals, hospital meal is the source of nutrition for most patients. Despite the critical role of appropriate hospital feeding in the recovery process of hospitalized patients, there is little understanding of satisfaction with food service in regular hospital settings among adult patients admitted to public hospitals. This study aims assess satisfaction levels with hospital meal service and associated factors among adult patients admitted to public hospitals in Addis Ababa, Ethiopia, 2024 and Multi center cross sectional study was conducted from June to July, 2024. Representative samples of 567 adult were chosen by multistage cluster sampling from patients admitted to public hospitals in Addis Ababa, Ethiopia. Data was collected using interviewer administered structured questionnaires and data obtained from institution- based survey checked for completeness & inconsistencies, and then coded, entered, cleaned and transferred to Statistical package for Social Sciences (SPSS) version 27 for analysis. Result shows patient satisfaction towards hospital meal services was 32.5% (95%CI: [29.0, 36.0]). Multivariable logistic regression shows Meal flavor (AOR=4.65; 95%CI:[2.26-10.97]), Meal type (AOR =2.35; 95%CI:[1.912-4.49]), provision of well cooked meals for easily chewing (AOR=1.483; 95%CI:[1.294-1.792]), meal provider’s behavior (AOR=2.20; 95%CI:[1.252-3.195]), and nutritional status (AOR=0.389; 95%CI:[0.271-0.558]) of respondents were identified as influencing factors of patient satisfaction on meal service at hospitals. Regarding nutritional status 343 (60.5%) of admitted patients were well nourished and 224 (39.5%) were malnourished. In general, it revealed low patient’s satisfaction with hospital meal service among adult patients admitted at public hospitals so health managers and health care providers need to work on how to maintain the good aspects of hospital meal services.
VL  - 2
IS  - 1
ER  -

Copy | Download