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Human Resource Management: Service Sector vs Manufacturing Sector

Received: 11 August 2020     Accepted: 27 August 2020     Published: 31 December 2020
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Abstract

India is on the threshold of major reforms and is poised to become the third largest economy of the world by 2030. India is a large country and has vast potential to become a strong and modern nation with its huge natural resources and sizeable population. Since independence, the nation is able to create facilities for manufacturing products and services. For the development of the nation several sectors need to be developed. For achieving the growth in services and manufacturing sector, one factor which can help a lot is Human Resource management and their continuous development. The service sector forms a backbone of social and economic development of a country. It has emerged as the largest and fastest-growing sectors in the world economy, making higher contributions to the global output and employment. Its growth rate has been higher than that of agriculture and manufacturing sectors. Where the manufacturing sector has emerged as one of the high growth sectors in India. A closer look at the trends in development in these sectors is managing people in ever changing manufacturing and services sectors. The success of an organization largely depends on its Human Resource. Human Resource Management plays a vital role in achieving the organizational objectives. Quality human resources have become an important base with which to respond to the emerging environment in services and manufacturing sector. The knowledge workforce in particular has a vital role to play in the emergence of this sector. The present paper is an humble attempt to look into the need and how the human resource is management in service and manufacturing sector.

Published in Journal of Investment and Management (Volume 9, Issue 4)
DOI 10.11648/j.jim.20200904.14
Page(s) 115-122
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2020. Published by Science Publishing Group

Keywords

Service Sector, Manufacturing Sector, Human Resources, Human Resource Development Practices, Challenges, Trends

References
[1] Tessema, Mussie & Soeters, Joseph. [2006]. Challenges and prospects of HRM in developing countries: Testing the HRM-performance link in the Eritrean civil service. International Journal of Human Resource Management. 17. 10.1080/09585190500366532.
[2] Guest, David & Michie, Jonathan & Conway, Neil & Sheehan, Maura. [2003]. Human Resource Management and Corporate Performance in the UK. British Journal of Industrial Relations. 41. 291-314. 10.1111/1467-8543.00273.
[3] Rees, Chris. [1995]. Quality management and HRM in the service industry: some case study evidence. Employee Relations. 17. 99-109. 10.1108/01425459510086938.
[4] Boxall, Peter. [2003]. HR Strategy and Competitive Advantage in the Service Sector. Human Resource Management Journal. 13. 5 - 20. 10.1111/j.1748-8583.2003.tb00095.x.
[5] Aleda v. Roth and Larry j. Menor. [2003]. Insights into service operations management: a research agenda. Production and Operations Management. Volume 12, Issue 2, p.145-164.
[6] Human Resource Management in the Service Sector Jody Hoffer Gittell & Rob Seidner.
[7] Strategy and Human Resource Management By Peter Boxall, John Purcell.
[8] Change Management Vis--Vis Human Resource Management By Kumari V.K. Shyni.
[9] http://hk.jobsdb.com/hk/en/staticcontent/hiring-survey/2013/q1-hiring-index/turnover-and-retention.htm#retention-of-leaving-staff
[10] Saini, Debi & Budhwar, Pawan. [2004]. Human Resource Management in India. 10.4324/9780203157053. HR Practices in Manufacturing Industry.
[11] Prachi Juneja, HRD Function in Manufacturing and Services Sectors: A Comparison, Management Study Guide, ISO 2001:2015.
[12] Global Journal of Finance and Management. ISSN 0975-6477 Volume 6, Number 6 [2014], pp. 491-496.
[13] Rosemary Batt, Cornell University ILR School, 2007, Service Strategies, Marketing, Operations and Human Resource Practices.
Cite This Article
  • APA Style

    Shruti Satdeve. (2020). Human Resource Management: Service Sector vs Manufacturing Sector. Journal of Investment and Management, 9(4), 115-122. https://doi.org/10.11648/j.jim.20200904.14

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    ACS Style

    Shruti Satdeve. Human Resource Management: Service Sector vs Manufacturing Sector. J. Invest. Manag. 2020, 9(4), 115-122. doi: 10.11648/j.jim.20200904.14

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    AMA Style

    Shruti Satdeve. Human Resource Management: Service Sector vs Manufacturing Sector. J Invest Manag. 2020;9(4):115-122. doi: 10.11648/j.jim.20200904.14

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  • @article{10.11648/j.jim.20200904.14,
      author = {Shruti Satdeve},
      title = {Human Resource Management: Service Sector vs Manufacturing Sector},
      journal = {Journal of Investment and Management},
      volume = {9},
      number = {4},
      pages = {115-122},
      doi = {10.11648/j.jim.20200904.14},
      url = {https://doi.org/10.11648/j.jim.20200904.14},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jim.20200904.14},
      abstract = {India is on the threshold of major reforms and is poised to become the third largest economy of the world by 2030. India is a large country and has vast potential to become a strong and modern nation with its huge natural resources and sizeable population. Since independence, the nation is able to create facilities for manufacturing products and services. For the development of the nation several sectors need to be developed. For achieving the growth in services and manufacturing sector, one factor which can help a lot is Human Resource management and their continuous development. The service sector forms a backbone of social and economic development of a country. It has emerged as the largest and fastest-growing sectors in the world economy, making higher contributions to the global output and employment. Its growth rate has been higher than that of agriculture and manufacturing sectors. Where the manufacturing sector has emerged as one of the high growth sectors in India. A closer look at the trends in development in these sectors is managing people in ever changing manufacturing and services sectors. The success of an organization largely depends on its Human Resource. Human Resource Management plays a vital role in achieving the organizational objectives. Quality human resources have become an important base with which to respond to the emerging environment in services and manufacturing sector. The knowledge workforce in particular has a vital role to play in the emergence of this sector. The present paper is an humble attempt to look into the need and how the human resource is management in service and manufacturing sector.},
     year = {2020}
    }
    

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    AB  - India is on the threshold of major reforms and is poised to become the third largest economy of the world by 2030. India is a large country and has vast potential to become a strong and modern nation with its huge natural resources and sizeable population. Since independence, the nation is able to create facilities for manufacturing products and services. For the development of the nation several sectors need to be developed. For achieving the growth in services and manufacturing sector, one factor which can help a lot is Human Resource management and their continuous development. The service sector forms a backbone of social and economic development of a country. It has emerged as the largest and fastest-growing sectors in the world economy, making higher contributions to the global output and employment. Its growth rate has been higher than that of agriculture and manufacturing sectors. Where the manufacturing sector has emerged as one of the high growth sectors in India. A closer look at the trends in development in these sectors is managing people in ever changing manufacturing and services sectors. The success of an organization largely depends on its Human Resource. Human Resource Management plays a vital role in achieving the organizational objectives. Quality human resources have become an important base with which to respond to the emerging environment in services and manufacturing sector. The knowledge workforce in particular has a vital role to play in the emergence of this sector. The present paper is an humble attempt to look into the need and how the human resource is management in service and manufacturing sector.
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Author Information
  • Symbiosis Law School Pune, Symbiosis International University, Raipur, Chhattisgarh, India

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