Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen.
| DOI | 10.11648/j.ajhr.s.2015030102.13 |
| Published in |
American Journal of Health Research (Volume 3, Issue 1-2, January 2015)
This article belongs to the Special Issue Oral Health Status in Yemen |
| Page(s) | 10-15 |
| Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
| Copyright |
Copyright © The Author(s), 2024. Published by Science Publishing Group |
Hospital, Socio-Demographic Characteristics, Healthcare, Services, Yemen
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APA Style
Hamzah A. Al-washali, Hamzah A. Al-Dawlah, Fadhel A. Al-Sanabani, Nasr H. Al-Qudaimi, Xiao-Guang Yue, et al. (2015). Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. American Journal of Health Research, 3(1-2), 10-15. https://doi.org/10.11648/j.ajhr.s.2015030102.13
ACS Style
Hamzah A. Al-washali; Hamzah A. Al-Dawlah; Fadhel A. Al-Sanabani; Nasr H. Al-Qudaimi; Xiao-Guang Yue, et al. Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. Am. J. Health Res. 2015, 3(1-2), 10-15. doi: 10.11648/j.ajhr.s.2015030102.13
AMA Style
Hamzah A. Al-washali, Hamzah A. Al-Dawlah, Fadhel A. Al-Sanabani, Nasr H. Al-Qudaimi, Xiao-Guang Yue, et al. Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen. Am J Health Res. 2015;3(1-2):10-15. doi: 10.11648/j.ajhr.s.2015030102.13
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author = {Hamzah A. Al-washali and Hamzah A. Al-Dawlah and Fadhel A. Al-Sanabani and Nasr H. Al-Qudaimi and Xiao-Guang Yue and Abdullah G. Amran and Ahmed A. Madfa},
title = {Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen},
journal = {American Journal of Health Research},
volume = {3},
number = {1-2},
pages = {10-15},
doi = {10.11648/j.ajhr.s.2015030102.13},
url = {https://doi.org/10.11648/j.ajhr.s.2015030102.13},
eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajhr.s.2015030102.13},
abstract = {Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen.},
year = {2015}
}
TY - JOUR T1 - Impression about Healthcare Services at Medical Hospitals in Dhamar City, Yemen AU - Hamzah A. Al-washali AU - Hamzah A. Al-Dawlah AU - Fadhel A. Al-Sanabani AU - Nasr H. Al-Qudaimi AU - Xiao-Guang Yue AU - Abdullah G. Amran AU - Ahmed A. Madfa Y1 - 2015/01/22 PY - 2015 N1 - https://doi.org/10.11648/j.ajhr.s.2015030102.13 DO - 10.11648/j.ajhr.s.2015030102.13 T2 - American Journal of Health Research JF - American Journal of Health Research JO - American Journal of Health Research SP - 10 EP - 15 PB - Science Publishing Group SN - 2330-8796 UR - https://doi.org/10.11648/j.ajhr.s.2015030102.13 AB - Health systems consist of all the people and actions whose primary purpose is to improve health. It is therefore urgent to assess current performance and to judge how health systems can reach their potential. This cross sectional study was conducted in Dhamar city, Yemen to assess the impression about level of the healthcare services. About 240 subjects agreed to participate in this study but analysis was carried out on 194 subjects who provided complete data on the variables of interest to this study. Participates satisfaction was measured using a semi-structured worker/patient judgments questionnaire. Participates were asked to supply the following information about themselves: age, sex, marital status, occupation, level of education, types of the hospital; employment, and monthly income. The overall level of satisfaction was assessed on a three point scale: 1= poor, 2= fair, 3= good. The results of the current study found that private hospitals have higher overall healthcare quality than public hospitals. This study indicated that patient of private hospitals are more satisfied and feel more trust in healthcare service provider than public hospitals. The result of the present study provided insights to both health care providers and hospital managers to improve service quality and patient satisfaction in the hospital environment in Yemen. VL - 3 IS - 1-2 ER -
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