American Journal of Theoretical and Applied Business

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Identifying Key Success Factors in the Implementation of Information Security Systems on Service Businesses: A Case Study of the Private Banks of Tehran

Received: 17 October 2016    Accepted: 26 November 2016    Published: 20 December 2016
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Abstract

Nowadays, the critical role of information in global markets is inevitable. This importance is much stronger especially in the fields of finance and credit. Because of the expansion of private banks and ceding the shares of many state banks to the private sector, and due to the hasty deployment of electronic systems in these banks, the health of financial activities in the market, to a great extent, depends on the correct performance of information security systems in electronic sections. Launching information security systems is a costly activity which is associated with financial resources and information security. Hence, the factors that lead to higher effectiveness in this process should be identified. This study is an attempt to identify such factors. The reviews resulted in identification of 39 preliminary variables in the form of a questionnaire which was distributed to 131 branch managers of private banks in Tehran, Iran. Convergent validity and composite reliability combined with Cronbach's alpha coefficient were used to evaluate the questionnaire, which all supported the validity and reliability of the questionnaire. The results indicated that these factors had the highest priority: presence of regulatory and appropriate processes, availability of key performance indicators, controlling viruses, etc. Furthermore, the confirmatory factor analysis revealed that there are four infrastructural groups, the most important of which is the group of financial factors. Finally, the correlation between these structures was examined. Confirmatory factor analysis was done by PLS (2β) software, and demographic and Friedman analyses were performed by SPSS (20) software.

DOI 10.11648/j.ajtab.20160204.11
Published in American Journal of Theoretical and Applied Business (Volume 2, Issue 4, December 2016)
Page(s) 28-37
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Information Security Systems, Key Success Factors, Private Banks

References
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Author Information
  • Economy Department, Ferdowsi University, Mashad, Iran

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  • APA Style

    Reihaneh Amel Sadeghi. (2016). Identifying Key Success Factors in the Implementation of Information Security Systems on Service Businesses: A Case Study of the Private Banks of Tehran. American Journal of Theoretical and Applied Business, 2(4), 28-37. https://doi.org/10.11648/j.ajtab.20160204.11

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    Reihaneh Amel Sadeghi. Identifying Key Success Factors in the Implementation of Information Security Systems on Service Businesses: A Case Study of the Private Banks of Tehran. Am. J. Theor. Appl. Bus. 2016, 2(4), 28-37. doi: 10.11648/j.ajtab.20160204.11

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    AMA Style

    Reihaneh Amel Sadeghi. Identifying Key Success Factors in the Implementation of Information Security Systems on Service Businesses: A Case Study of the Private Banks of Tehran. Am J Theor Appl Bus. 2016;2(4):28-37. doi: 10.11648/j.ajtab.20160204.11

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  • @article{10.11648/j.ajtab.20160204.11,
      author = {Reihaneh Amel Sadeghi},
      title = {Identifying Key Success Factors in the Implementation of Information Security Systems on Service Businesses: A Case Study of the Private Banks of Tehran},
      journal = {American Journal of Theoretical and Applied Business},
      volume = {2},
      number = {4},
      pages = {28-37},
      doi = {10.11648/j.ajtab.20160204.11},
      url = {https://doi.org/10.11648/j.ajtab.20160204.11},
      eprint = {https://download.sciencepg.com/pdf/10.11648.j.ajtab.20160204.11},
      abstract = {Nowadays, the critical role of information in global markets is inevitable. This importance is much stronger especially in the fields of finance and credit. Because of the expansion of private banks and ceding the shares of many state banks to the private sector, and due to the hasty deployment of electronic systems in these banks, the health of financial activities in the market, to a great extent, depends on the correct performance of information security systems in electronic sections. Launching information security systems is a costly activity which is associated with financial resources and information security. Hence, the factors that lead to higher effectiveness in this process should be identified. This study is an attempt to identify such factors. The reviews resulted in identification of 39 preliminary variables in the form of a questionnaire which was distributed to 131 branch managers of private banks in Tehran, Iran. Convergent validity and composite reliability combined with Cronbach's alpha coefficient were used to evaluate the questionnaire, which all supported the validity and reliability of the questionnaire. The results indicated that these factors had the highest priority: presence of regulatory and appropriate processes, availability of key performance indicators, controlling viruses, etc. Furthermore, the confirmatory factor analysis revealed that there are four infrastructural groups, the most important of which is the group of financial factors. Finally, the correlation between these structures was examined. Confirmatory factor analysis was done by PLS (2β) software, and demographic and Friedman analyses were performed by SPSS (20) software.},
     year = {2016}
    }
    

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    T1  - Identifying Key Success Factors in the Implementation of Information Security Systems on Service Businesses: A Case Study of the Private Banks of Tehran
    AU  - Reihaneh Amel Sadeghi
    Y1  - 2016/12/20
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    DO  - 10.11648/j.ajtab.20160204.11
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    JF  - American Journal of Theoretical and Applied Business
    JO  - American Journal of Theoretical and Applied Business
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    AB  - Nowadays, the critical role of information in global markets is inevitable. This importance is much stronger especially in the fields of finance and credit. Because of the expansion of private banks and ceding the shares of many state banks to the private sector, and due to the hasty deployment of electronic systems in these banks, the health of financial activities in the market, to a great extent, depends on the correct performance of information security systems in electronic sections. Launching information security systems is a costly activity which is associated with financial resources and information security. Hence, the factors that lead to higher effectiveness in this process should be identified. This study is an attempt to identify such factors. The reviews resulted in identification of 39 preliminary variables in the form of a questionnaire which was distributed to 131 branch managers of private banks in Tehran, Iran. Convergent validity and composite reliability combined with Cronbach's alpha coefficient were used to evaluate the questionnaire, which all supported the validity and reliability of the questionnaire. The results indicated that these factors had the highest priority: presence of regulatory and appropriate processes, availability of key performance indicators, controlling viruses, etc. Furthermore, the confirmatory factor analysis revealed that there are four infrastructural groups, the most important of which is the group of financial factors. Finally, the correlation between these structures was examined. Confirmatory factor analysis was done by PLS (2β) software, and demographic and Friedman analyses were performed by SPSS (20) software.
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