Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture

Korsi Doonu Gbarale; Sorbarikor Lebura

doi:doi:10.11648/j.ebm.20200606.16

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Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture

Korsi Doonu Gbarale, Sorbarikor Lebura

Published in European Business & Management (Volume 6, Issue 6)

Received: 18 November 2020 Accepted: 23 December 2020 Published: 31 December 2020

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Abstract

The focus of this paper was to investigate the relationship between vertical communication and employee performance within emerging economy public organizations. Previous studies on organizational communication and employee performance have mostly been undertaken within the context of the private sector, with very few studies focused on the public sector. Hence, the focus of this paper on the exploration of how vertical communication impacts on employee performance, especially considering the moderating role of organizational culture on this relationship. The study adopted the cross-sectional survey as the design for the study and utilized the questionnaire as the primary data collection tool. A total of 461 participants were involved in the study as sourced from the Rivers State Civil Service Commission. Three hypotheses were tested, assessing the relationship between vertical communication and two stated measures of employee performance, namely – employee effectiveness and efficiency (bivariate); and also, that which assessed the moderating role of organizational culture on the relationship between vertical communication and employee performance. The findings showed that vertical communication significantly contributes towards employee performance as evidenced by outcomes such as employee effectiveness and efficiency. There is also evidence that organizational culture significantly moderates the relationship between vertical communication and employee performance. In conclusion, this study affirms that the vertical flow of communication across the organization drives the performance of employees, though this is highly dependent on the culture of the organization.

Published in	European Business & Management (Volume 6, Issue 6)
DOI	10.11648/j.ebm.20200606.16
Page(s)	171-177
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Employee Performance, Effectiveness, Efficiency, Organizational Culture, Vertical Communication

References

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Korsi Doonu Gbarale, Sorbarikor Lebura. (2020). Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture. European Business & Management, 6(6), 171-177. https://doi.org/10.11648/j.ebm.20200606.16

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ACS Style

Korsi Doonu Gbarale; Sorbarikor Lebura. Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture. Eur. Bus. Manag. 2020, 6(6), 171-177. doi: 10.11648/j.ebm.20200606.16

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AMA Style

Korsi Doonu Gbarale, Sorbarikor Lebura. Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture. Eur Bus Manag. 2020;6(6):171-177. doi: 10.11648/j.ebm.20200606.16

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@article{10.11648/j.ebm.20200606.16,
  author = {Korsi Doonu Gbarale and Sorbarikor Lebura},
  title = {Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture},
  journal = {European Business & Management},
  volume = {6},
  number = {6},
  pages = {171-177},
  doi = {10.11648/j.ebm.20200606.16},
  url = {https://doi.org/10.11648/j.ebm.20200606.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ebm.20200606.16},
  abstract = {The focus of this paper was to investigate the relationship between vertical communication and employee performance within emerging economy public organizations. Previous studies on organizational communication and employee performance have mostly been undertaken within the context of the private sector, with very few studies focused on the public sector. Hence, the focus of this paper on the exploration of how vertical communication impacts on employee performance, especially considering the moderating role of organizational culture on this relationship. The study adopted the cross-sectional survey as the design for the study and utilized the questionnaire as the primary data collection tool. A total of 461 participants were involved in the study as sourced from the Rivers State Civil Service Commission. Three hypotheses were tested, assessing the relationship between vertical communication and two stated measures of employee performance, namely – employee effectiveness and efficiency (bivariate); and also, that which assessed the moderating role of organizational culture on the relationship between vertical communication and employee performance. The findings showed that vertical communication significantly contributes towards employee performance as evidenced by outcomes such as employee effectiveness and efficiency. There is also evidence that organizational culture significantly moderates the relationship between vertical communication and employee performance. In conclusion, this study affirms that the vertical flow of communication across the organization drives the performance of employees, though this is highly dependent on the culture of the organization.},
 year = {2020}
}

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TY  - JOUR
T1  - Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture
AU  - Korsi Doonu Gbarale
AU  - Sorbarikor Lebura
Y1  - 2020/12/31
PY  - 2020
N1  - https://doi.org/10.11648/j.ebm.20200606.16
DO  - 10.11648/j.ebm.20200606.16
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VL  - 6
IS  - 6
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Author Information

Korsi Doonu Gbarale

Department of Management, Rivers State University, Port Harcourt, Nigeria
Sorbarikor Lebura

Department of Management, Rivers State University, Port Harcourt, Nigeria

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Plain Text BibTeX RIS

APA Style

Korsi Doonu Gbarale, Sorbarikor Lebura. (2020). Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture. European Business & Management, 6(6), 171-177. https://doi.org/10.11648/j.ebm.20200606.16

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ACS Style

Korsi Doonu Gbarale; Sorbarikor Lebura. Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture. Eur. Bus. Manag. 2020, 6(6), 171-177. doi: 10.11648/j.ebm.20200606.16

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AMA Style

Korsi Doonu Gbarale, Sorbarikor Lebura. Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture. Eur Bus Manag. 2020;6(6):171-177. doi: 10.11648/j.ebm.20200606.16

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@article{10.11648/j.ebm.20200606.16,
  author = {Korsi Doonu Gbarale and Sorbarikor Lebura},
  title = {Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture},
  journal = {European Business & Management},
  volume = {6},
  number = {6},
  pages = {171-177},
  doi = {10.11648/j.ebm.20200606.16},
  url = {https://doi.org/10.11648/j.ebm.20200606.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ebm.20200606.16},
  abstract = {The focus of this paper was to investigate the relationship between vertical communication and employee performance within emerging economy public organizations. Previous studies on organizational communication and employee performance have mostly been undertaken within the context of the private sector, with very few studies focused on the public sector. Hence, the focus of this paper on the exploration of how vertical communication impacts on employee performance, especially considering the moderating role of organizational culture on this relationship. The study adopted the cross-sectional survey as the design for the study and utilized the questionnaire as the primary data collection tool. A total of 461 participants were involved in the study as sourced from the Rivers State Civil Service Commission. Three hypotheses were tested, assessing the relationship between vertical communication and two stated measures of employee performance, namely – employee effectiveness and efficiency (bivariate); and also, that which assessed the moderating role of organizational culture on the relationship between vertical communication and employee performance. The findings showed that vertical communication significantly contributes towards employee performance as evidenced by outcomes such as employee effectiveness and efficiency. There is also evidence that organizational culture significantly moderates the relationship between vertical communication and employee performance. In conclusion, this study affirms that the vertical flow of communication across the organization drives the performance of employees, though this is highly dependent on the culture of the organization.},
 year = {2020}
}

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TY  - JOUR
T1  - Vertical Communication and Employee Performance in Emerging Economy Public Organizations: The Imperatives of Organizational Culture
AU  - Korsi Doonu Gbarale
AU  - Sorbarikor Lebura
Y1  - 2020/12/31
PY  - 2020
N1  - https://doi.org/10.11648/j.ebm.20200606.16
DO  - 10.11648/j.ebm.20200606.16
T2  - European Business & Management
JF  - European Business & Management
JO  - European Business & Management
SP  - 171
EP  - 177
PB  - Science Publishing Group
SN  - 2575-5811
UR  - https://doi.org/10.11648/j.ebm.20200606.16
AB  - The focus of this paper was to investigate the relationship between vertical communication and employee performance within emerging economy public organizations. Previous studies on organizational communication and employee performance have mostly been undertaken within the context of the private sector, with very few studies focused on the public sector. Hence, the focus of this paper on the exploration of how vertical communication impacts on employee performance, especially considering the moderating role of organizational culture on this relationship. The study adopted the cross-sectional survey as the design for the study and utilized the questionnaire as the primary data collection tool. A total of 461 participants were involved in the study as sourced from the Rivers State Civil Service Commission. Three hypotheses were tested, assessing the relationship between vertical communication and two stated measures of employee performance, namely – employee effectiveness and efficiency (bivariate); and also, that which assessed the moderating role of organizational culture on the relationship between vertical communication and employee performance. The findings showed that vertical communication significantly contributes towards employee performance as evidenced by outcomes such as employee effectiveness and efficiency. There is also evidence that organizational culture significantly moderates the relationship between vertical communication and employee performance. In conclusion, this study affirms that the vertical flow of communication across the organization drives the performance of employees, though this is highly dependent on the culture of the organization.
VL  - 6
IS  - 6
ER  -

Copy | Download