| Peer-Reviewed

Growth Drivers in Selected Death Care Businesses in the Philippines

Received: 20 August 2020    Accepted: 5 September 2020    Published: 19 September 2020
Views:       Downloads:
Abstract

Death Care business refers to organization or company which provides act of assistance in cognizant to demise, burials, crematory, interment and mausoleum. The growth in the death care industry is fueled by various factors such as internal and external factors. External factors, are aging population, robust economy, increase in disposable income, population growth, and death rate increment.. Internal factors: strategic vision, marketing strategy and branding product/ service, financial performance, human capital, and customer base. This research paper aimed to determine the growth drivers of death care businesses in the Philippines and to formulate alternative strategic management plans. This study employed descriptive-evaluative method and utilized the SWOT, PESTEL, Five Forces Porter’s model and the balanced scorecard. The paper concludes that word of mouth as the most convincing factor. Death care business is stable, profitable and still growing in the Philippines. Death rate went high due to the growth drivers. All items under the aspect of strategies implemented were rated ‘great extent’, emphasizing that any available strategic formulation which can be applied and utilized by a certain death care company would definitely be adopted so as to address competition. The respondent death care companies have a ‘strong’ leverage on market positioning. This was indicated by the grand mean of 2.91 (strong). It is recommended that death care businesses shall enable themselves to assert current business situations in order to develop appropriate strategic actions, novel strategies, ability to foresee the future trends in the funeral industry, and appropriate measures must be implemented in Advertising, technology and price standardization.

Published in European Business & Management (Volume 6, Issue 5)
DOI 10.11648/j.ebm.20200605.12
Page(s) 116-127
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Death Care Business, PESTEL Analysis, Balanced Score Card, and SWOT

References
[1] Abetti Pier A (2011). Technology Management, Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology, John Wiley & Sons, Inc., Hoboken, New Jersey ADB Report https://www.adb.org/documents/adb-annual-report-2017.
[2] Amadis, M. G. (2014). Death care industry is big business. https://business.inquirer.net/164015/death-care-industry-is-big-business.
[3] Badilla, Maricel A. (2015) Tourism marketing, Rex Store, Manila bworldonline.com/content.php.section 2017.
[4] Cabrera, Elenita, B (2016) Management advisory services, cpa reviewer. Conanan Educational Supply, Philippines Coetzee, Maree & Van Heerden (2014) The marketing of an unsought service through an unobtrusive medium: a content analysis of the websites of members of the National Funeral Directors Association of South Africa, Communicare, Volume 33.
[5] Clapano (2017) Manila funeral home faces closure over rotting corpses. https://www.philstar.com/metro/2017/09/15/1739547/manila-funeral-home-faces- closure-over-rotting-corpses.
[6] Coetzee, CA, Maree, T and Van Heerden, H. 2014. The marketing of an unsought service through an unobtrusive medium: a content analysis of the websites of members of the National Funeral Directors Association of South Africa. In Communicare: Journal for Communication Sciences in Southern Africa, 33 (1), pp 35–56.
[7] Daniel Robin (2010) Developing Vision, Mission, Core Values. https://2012books.lardbucket.org/books/management-principles-v1.1/s08-developing mission-vision-and-.html.
[8] Davenport, T. H. and Prusak, L. (1998). Working knowledge: how organizations manage what David, Fred R (2017) Strategic management, concepts and cases, Pearson Education, USA.
[9] David, F. (2017). Strategic Management concepts and cases 14th edition.
[10] Evan, James, R. (2016) Total Quality. Strategic management, concepts and cases, Prentice Hall, Philippine edition, Management, Cengage Learning, Philippines Guerero (2014). Death care industry is big business. https://business.inquirer.net/164015/death-care-industry-is-big-business.
[11] Gurerrero, M., Cunninghan, J., Urbano, D. (2014). Economic impact of entrepreneurial universities’ activities: An exploratory study of the United Kingdom.
[12] https://www.valueline.com/Stocks/Industries/Industry_Overview__Funeral_Services.aspx#.Xznr8OgzbIV 2016.
[13] Kaplan, Robert & Norton, David (2001), Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II. American Accounting Association Accounting Horizons Vol. 15 No. 2 June 2001. Marketreport.online.com 2017.
[14] Mason, Bob ((2011) The Environmental Scan – A Different Approach, Retrieved from http://ezinearticles.com/?The-Environmental-Scan---A-Different-Approach&id=2213058 Retrieved on June 16, 2011.
[15] Mellen, 2018 Molecular mechanisms of cell death: recommendations of the Nomenclature Committee on Cell Death. https://www.nature.com/articles/s41418-017-0012-4.
[16] Monares, Aicel Joy (2018), Marketing strategies and practices of selected funeral homes in caloocan city. Unpublished thesis, Philippines Philippine Statistic Authority (2017). Registered deaths in the Philippines Philippine Daily Inquirer, Death care industry, inquirer.net, February 2014.
[17] Philippine Statistic Authority (PSA) 2015. www.psa.gov.ph/tags/death-statistics.
[18] Philippine Statistic Authority (PSA) 2019. www.psa.gov.ph/tags/death-statistics.
[19] POPCOM (2017). Philippines moving toward aging population. https://news.abs-cbn.com/news/01/03/18/philippines-moving-toward-aging-population-popcom.
[20] Rothaermel, Frank T. (2017) Strategic management, 3rd edition, Mc Graw Hill, USA.
[21] Swanepoel, J. & Bothma, C. (2013). Fundamentals of e-marketing (2nd ed. Cape Town: Juta.
[22] Waters, P. C. (2009). Staying accessible: the value of a web presence in funeral service. Unpublished Master’s dissertation, Ball State University, Muncie, Indiana, USA.
[23] Williams, S. (2012). Marketing your funeral home through aftercare and community relations programs. Funeral business advisor. Retrieved June 2, 2012 from http://www.funeralbusinessadvisor.com/?p=5042(www.pharmacytimes.com/publications/issue/2016.
[24] Ybanes, Antonio Errol, (2014) Applied Stategic management and business policy: A case study, Katha Publishing, Manila.
Cite This Article
  • APA Style

    Isaias Lagsa Borres. (2020). Growth Drivers in Selected Death Care Businesses in the Philippines. European Business & Management, 6(5), 116-127. https://doi.org/10.11648/j.ebm.20200605.12

    Copy | Download

    ACS Style

    Isaias Lagsa Borres. Growth Drivers in Selected Death Care Businesses in the Philippines. Eur. Bus. Manag. 2020, 6(5), 116-127. doi: 10.11648/j.ebm.20200605.12

    Copy | Download

    AMA Style

    Isaias Lagsa Borres. Growth Drivers in Selected Death Care Businesses in the Philippines. Eur Bus Manag. 2020;6(5):116-127. doi: 10.11648/j.ebm.20200605.12

    Copy | Download

  • @article{10.11648/j.ebm.20200605.12,
      author = {Isaias Lagsa Borres},
      title = {Growth Drivers in Selected Death Care Businesses in the Philippines},
      journal = {European Business & Management},
      volume = {6},
      number = {5},
      pages = {116-127},
      doi = {10.11648/j.ebm.20200605.12},
      url = {https://doi.org/10.11648/j.ebm.20200605.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ebm.20200605.12},
      abstract = {Death Care business refers to organization or company which provides act of assistance in cognizant to demise, burials, crematory, interment and mausoleum. The growth in the death care industry is fueled by various factors such as internal and external factors. External factors, are aging population, robust economy, increase in disposable income, population growth, and death rate increment.. Internal factors: strategic vision, marketing strategy and branding product/ service, financial performance, human capital, and customer base. This research paper aimed to determine the growth drivers of death care businesses in the Philippines and to formulate alternative strategic management plans. This study employed descriptive-evaluative method and utilized the SWOT, PESTEL, Five Forces Porter’s model and the balanced scorecard. The paper concludes that word of mouth as the most convincing factor. Death care business is stable, profitable and still growing in the Philippines. Death rate went high due to the growth drivers. All items under the aspect of strategies implemented were rated ‘great extent’, emphasizing that any available strategic formulation which can be applied and utilized by a certain death care company would definitely be adopted so as to address competition. The respondent death care companies have a ‘strong’ leverage on market positioning. This was indicated by the grand mean of 2.91 (strong). It is recommended that death care businesses shall enable themselves to assert current business situations in order to develop appropriate strategic actions, novel strategies, ability to foresee the future trends in the funeral industry, and appropriate measures must be implemented in Advertising, technology and price standardization.},
     year = {2020}
    }
    

    Copy | Download

  • TY  - JOUR
    T1  - Growth Drivers in Selected Death Care Businesses in the Philippines
    AU  - Isaias Lagsa Borres
    Y1  - 2020/09/19
    PY  - 2020
    N1  - https://doi.org/10.11648/j.ebm.20200605.12
    DO  - 10.11648/j.ebm.20200605.12
    T2  - European Business & Management
    JF  - European Business & Management
    JO  - European Business & Management
    SP  - 116
    EP  - 127
    PB  - Science Publishing Group
    SN  - 2575-5811
    UR  - https://doi.org/10.11648/j.ebm.20200605.12
    AB  - Death Care business refers to organization or company which provides act of assistance in cognizant to demise, burials, crematory, interment and mausoleum. The growth in the death care industry is fueled by various factors such as internal and external factors. External factors, are aging population, robust economy, increase in disposable income, population growth, and death rate increment.. Internal factors: strategic vision, marketing strategy and branding product/ service, financial performance, human capital, and customer base. This research paper aimed to determine the growth drivers of death care businesses in the Philippines and to formulate alternative strategic management plans. This study employed descriptive-evaluative method and utilized the SWOT, PESTEL, Five Forces Porter’s model and the balanced scorecard. The paper concludes that word of mouth as the most convincing factor. Death care business is stable, profitable and still growing in the Philippines. Death rate went high due to the growth drivers. All items under the aspect of strategies implemented were rated ‘great extent’, emphasizing that any available strategic formulation which can be applied and utilized by a certain death care company would definitely be adopted so as to address competition. The respondent death care companies have a ‘strong’ leverage on market positioning. This was indicated by the grand mean of 2.91 (strong). It is recommended that death care businesses shall enable themselves to assert current business situations in order to develop appropriate strategic actions, novel strategies, ability to foresee the future trends in the funeral industry, and appropriate measures must be implemented in Advertising, technology and price standardization.
    VL  - 6
    IS  - 5
    ER  - 

    Copy | Download

Author Information
  • Graduate School, Department of Management, Our Lady of Fatima University, Valenzuela City, Philippines

  • Sections