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Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork

Received: 13 July 2021     Accepted: 3 August 2021     Published: 11 August 2021
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Abstract

Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P < 0.01). Participants' satisfaction with the course was 99.02% and the application of TeamSTEPPS tools was effective. The actual application satisfaction of staff was 100%. Until now, the infection rate and the incidence of safety adverse events in this observation site were 0%. Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.

Published in International Journal of Health Economics and Policy (Volume 6, Issue 3)
DOI 10.11648/j.hep.20210603.12
Page(s) 85-91
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2021. Published by Science Publishing Group

Keywords

TeamSTEPPS, Medical Observation Site, Infection Control, Safety Management

References
[1] COVID-19 Data Repository by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University. https://coronavirus.jhu.edu/map.html. Date accessed: November 21, 2020.
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[3] Marrs R, Horsley T L, Hackbarth D, et al. High consequence infectious diseases training using interprofessional simulation and TeamSTEPPS [J]. Am J Infect Control, 2019, 48 (6): 615-620.
[4] He J C, Golob J F, Brajcich B C, et al. Benefit of TeamSTEPPS Rounding improvement project on infection-related monitoring [J]. Surg Infect (Larchmt), 2016, 17 (5): 530-534.
[5] Aldawood F, Kazzaz Y, AlShehri A, et al. Enhancing teamwork communication and patient safety responsiveness in a paediatric intensive care unit using the daily safety huddle tool [J]. BMJ Open Qual, 2020, 9 (1).
[6] Ross JG, Meakim C, Hohenleitner SG. Outcomes of TeamSTEPPS Training in Prelicensure Health Care Practitioner Programs: An Integrative Review [J]. J Nurs Educ. 2020; 59 (11): 610-616. doi: 10.3928/01484834-20201020-03.
[7] Clancy CM, Tornberg DN. TeamSTEPPS: Assuring Optimal Teamwork in Clinical Settings [J]. Am J Med Qual. 2019; 34 (5): 436-438. doi: 10.1177/1062860619873181.
[8] De Gagne JC, Park HK, Hall K, Woodward A, Yamane S, Kim SS. Microlearning in Health Professions Education: Scoping Review [J]. JMIR Med Educ. 2019; 5 (2): e13997. Published 2019 Jul 23. doi: 10.2196/13997.
[9] Jie H, Haiping Y, Meiying Z, et al. Reliability and validity of the Chinese version of medical team cooperation cognition and attitude scale [J]. Chin J Mod Nurs, 2020, 26 (21): 2817-2823.
[10] Ruhomauly Z, Betts K, Jayne-Coupe K, et al. Improving the quality of handover: implementing SBAR. Future Healthc J. 2019; 6 (Suppl 2): 54. doi: 10.7861/futurehosp.6-2s-s54.
[11] Staines A, Lécureux E, Rubin P, Baralon C, Farin A. Impact of TeamSTEPPS on patient safety culture in a Swiss maternity ward [J]. Int J Qual Health Care. 2020; 32 (9): 618-624. doi: 10.1093/intqhc/mzz062.
[12] Piryani RM, Piryani S. Conflict Management in Healthcare [J]. J Nepal Health Res Counc. 2018; 16 (41): 481-482. doi: https://doi.org/10.33314/jnhrc.1703.
[13] WHO. Statement on the second meeting of the International Health Regulations (2005). Emergency committee regarding the outbreak of novel coronavirus (2019-nCoV). 30 January 2020. Available at https://www.who.int/news-room/detail/30-01-2020-statement-on-the-second-meeting-of-the-international-health-regulations-(2005)-emergency-committee regarding-the-outbreak-of-novel-coronavirus-(2019-nCoV). Date accessed: 6 February 2020.
[14] Jule JG. Workplace Safety: A Strategy for Enterprise Risk Management [J]. Workplace Health Saf. 2020; 68 (8): 360-365. doi: 10.1177/2165079920916654.
[15] Clapper T C, Ching K, Lee J G, et al. A TeamSTEPPS (R) implementation plan for recently assigned interns and nurses. J Interprof Care, 2019, 33 (6): 823-827.
Cite This Article
  • APA Style

    Tang Baoxin, Yu Haiping, Gu Yanfen, Sun Xiaoliang, Kang Baoli, et al. (2021). Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. International Journal of Health Economics and Policy, 6(3), 85-91. https://doi.org/10.11648/j.hep.20210603.12

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    ACS Style

    Tang Baoxin; Yu Haiping; Gu Yanfen; Sun Xiaoliang; Kang Baoli, et al. Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. Int. J. Health Econ. Policy 2021, 6(3), 85-91. doi: 10.11648/j.hep.20210603.12

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    AMA Style

    Tang Baoxin, Yu Haiping, Gu Yanfen, Sun Xiaoliang, Kang Baoli, et al. Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. Int J Health Econ Policy. 2021;6(3):85-91. doi: 10.11648/j.hep.20210603.12

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  • @article{10.11648/j.hep.20210603.12,
      author = {Tang Baoxin and Yu Haiping and Gu Yanfen and Sun Xiaoliang and Kang Baoli and Zhou Jian and Wen Jiling and Yun Ying Hung and Chen Chi},
      title = {Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork},
      journal = {International Journal of Health Economics and Policy},
      volume = {6},
      number = {3},
      pages = {85-91},
      doi = {10.11648/j.hep.20210603.12},
      url = {https://doi.org/10.11648/j.hep.20210603.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hep.20210603.12},
      abstract = {Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.},
     year = {2021}
    }
    

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  • TY  - JOUR
    T1  - Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork
    AU  - Tang Baoxin
    AU  - Yu Haiping
    AU  - Gu Yanfen
    AU  - Sun Xiaoliang
    AU  - Kang Baoli
    AU  - Zhou Jian
    AU  - Wen Jiling
    AU  - Yun Ying Hung
    AU  - Chen Chi
    Y1  - 2021/08/11
    PY  - 2021
    N1  - https://doi.org/10.11648/j.hep.20210603.12
    DO  - 10.11648/j.hep.20210603.12
    T2  - International Journal of Health Economics and Policy
    JF  - International Journal of Health Economics and Policy
    JO  - International Journal of Health Economics and Policy
    SP  - 85
    EP  - 91
    PB  - Science Publishing Group
    SN  - 2578-9309
    UR  - https://doi.org/10.11648/j.hep.20210603.12
    AB  - Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.
    VL  - 6
    IS  - 3
    ER  - 

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Author Information
  • Department of Cardiovascular Medicine, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

  • Department of Nursing, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

  • Department of VIP Ward, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

  • Teaching and Training Department, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

  • Teaching and Training Department, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

  • Department of Cardiovascular Medicine, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

  • Department of Urology, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

  • International & Overseas Affairs, Chung Hwa University of Medical Technology, Taiwan, China

  • Teaching and Training Office, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

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