Factors Associated to Job Satisfaction Among Healthcare Workers at Public Hospitals of West Shoa Zone, Oromia Regional State, Ethiopia: A Cross Sectional Study
Science Journal of Public Health
Volume 3, Issue 2, March 2015, Pages: 161-167
Received: Jan. 21, 2015;
Accepted: Jan. 29, 2015;
Published: Feb. 9, 2015
Views 3992 Downloads 1139
Mulugeta Mekuria Mengistu, Department of Public Health, College of Health and medical Science, Haramaya University, Haramaya, Ethiopia
Ayele Geleto Bali, Department of Public Health, College of medicine and Health Science, Ambo University, Ambo, Ethiopia
Background: Health services are affected by a number of factors including availability of human resources, health infrastructures and health delivery system. Human resource is a vital component in delivering health services. Health systems cannot function effectively without sufficient numbers of skilled and motivated health workers. Job satisfaction can build up employee motivation and performance which will increase productivity and efficiency. The main aim of this study is to assess job satisfaction and associated factors among health workers at public hospitals in west Shoa zone of Oromia Region. Methods: Facility based cross-sectional study was conducted among 166 randomly selected health workers from public hospitals of west Shoa zone. Data were collected by self-administered structured questionnaires, entered into epidata and analyzed with SPSS software. Multivariable logistic regression with 95% CI at P ≤ 0.05 was used to assess associated factors to job satisfaction.Result:Atotalof166healthworkersparticipatedwithresponserateof100.0%.The result showed that 65.1% of health workers were dissatisfied with their job. The major reasons reported for dissatisfaction were poor payment scheme, lack of training opportunity, and lack of incentives, bureaucratic management style, poor performance evaluation system and poor working conditions. The correlation between the different aspects of job satisfaction was found to be significant. Age of respondents, profession, level of education, future intention, service year and participation in decision making were found to be significantly associated with job satisfaction. Conclusion: Majority of the study participants in our study were dissatisfied with their job. The great deal of the health workers job dissatisfaction was attributed to hospital bureaucratic management style. Managers and policy makers should give due consideration on health workers job satisfaction if they really want to achieve their goals and objectives.
Mulugeta Mekuria Mengistu,
Ayele Geleto Bali,
Factors Associated to Job Satisfaction Among Healthcare Workers at Public Hospitals of West Shoa Zone, Oromia Regional State, Ethiopia: A Cross Sectional Study, Science Journal of Public Health.
Vol. 3, No. 2,
2015, pp. 161-167.
Mowday R. Strategies for adapting to high rate of employee turnover. Human resource management; International Journal of Nursing Studies. 2006; 39: 867-8.
Gilson L, et.al. Developing a tool to measure health worker motivation in district hospitals in Kenya. Human Resources for Health. 2009; 7:40-51.
Willis Shattuck M. Et al. Motivation and retention of health workers in developing countries: a systematic review. BMC Health Serves. 2008; 4(8):247.
Price J L. Reflections on the determinants of voluntary turnover. International Journal of Manpower. 2001; 22(7): 600- 24.
Abdullah M. Al Juhani, Nahla A. Kishk. Job Satisfaction among Primary Health Care Physicians and Nurses in Al-Madinah Al-Munawwara. The Journal of the Egyptian Public Health Association. 2006; Vol.81 N o. 3.
Aksu A A, Aktas A. Job satisfaction of managers in tourism. Cases in the Antalya region of Turkey. Managerial auditing journal, 2005, 20(5):479–88.
Kebriaei A. And Moteghedi M. Job satisfaction among community health workers in Zahedan District, Islamic Republic of Iran. Eastern Mediterranean Health Journal. 2009; 15(5).
Brunetto Y, Farr-Wharton R. Using social identity theory to explain the job satisfaction of public sector employees. International journal of public sector management, 2002, 15(7):534–51.
Yami, A., L. Hamza, et al. 2011. Job satisfaction and its determinants among health workers in Jimma University specialized hospital, southwest Ethiopia. Ethiopian Journal of Health Science. 21(special issue).
Ramesh Kumar, Jamil Ahmed, Babar Tasneem Shaikh, Rehan Hafeez and Assad Hafeez. Job satisfaction among public health professionals working in public sector: a cross sectional study from Pakistan. BMC Human Resources for Health 2013, 11:2.
Abdullah M. Al Juhani andNahla A. Kishk. Job Satisfaction among Primary Health Care Physicians and Nurses in Al-Madinah Al-Munawwara. Journal of Egyptian Public Health Association, 2006; Vol.81 N o. 3& 4.
Goetz K, Campbell S M, Steinhaeuser J, Broge B, Willms S, Szecsenyi J. Evaluation of job satisfaction of practice staff and general practitioners: an exploratory study. BMC Family Practice, 2011; 12:137.
Kaur S, Sharma R, Talwar R, Verma A, Singh S. A study of job satisfaction and work environment perception among doctors in a tertiary hospital in Delhi. Indian J Med Sci, 2009; 63:139–144.
Von Vultee PJ, Axelsson R, Arnetz B: The impact of organizational settings on physician wellbeing, 2007. International Journal of Health Care Quality Assurance, 20(6):506 – 515.
Lima FE, Jorge MS, Moreira TM: Hospital humanization: professional satisfaction in a pediatric hospital. Rev Bras Enferm 2006, 59(3):291 – 296.
Van Dormael M, Dugas S, Kone Y, Coulibaly S, Sy M, Marchal B, et al: Appropriate training and retention of community doctors in rural areas: a case study from Mali. Hum Resour Health 2008, 6:25.
Leshabari MT, Muhondwa EP, Mwangu MA, Mbembati NA: Motivation of health care workers in Tanzania: a case study of Muhimbili National Hospital. East Afr J Public Health 2008, 5(1):32 – 37.
NawarajChaulagain and Deepak K. Khadka. Factors Influencing Job Satisfaction among Healthcare Professionals at Tilganga Eye Centre, Kathmandu, Nepal, 2012.International journal of scientific & technology research 1:11.
Jun A Liu, Qi Wangand Zu X Lu. Job satisfaction and its modeling among township health center employees: a quantitative study in poor rural China BMC. Health Services Research 2010, 10:115.
Duane Blaauw et al. Comparing the job satisfaction and intention to leave of different categories of health workers in Tanzania, Malawi, and South Africa. Glob Health Action 2013, 6: 19287 - doi.org/10.3402/gha.v6i0.19287