Science Journal of Business and Management

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Effect of Conflict Management Strategies on the Relationship between Corporate Governance and Organizational Performance in State Corporations in Kenya

Received: 12 May 2017    Accepted: 20 May 2017    Published: 12 July 2017
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Abstract

This study seeks to explore the influence of corporate governance on organizational performance of state corporations moderated by Board Conflict management Strategies in Kenya. A survey design was used to arrive at the expected outcomes in this study. Data was collected from 375 respondents with a response rate of 82.4%. Descriptive and inferential statistics were computed using statistical package of social sciences. Linear regression model was used to determine the relationship between corporate governance and organizational performance. The study revealed that board conflict management strategies are key factor in resolving conflict within the board and in the State Corporation. Once a conflict is resolved, the study found that organization performance changes by 7%. The researcher recommends application of Arbitration, Negotiation and Mediation strategies in resolving a conflict in the state corporation for the effective and efficient service delivery.

DOI 10.11648/j.sjbm.20170504.14
Published in Science Journal of Business and Management (Volume 5, Issue 4, August 2017)
Page(s) 158-168
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

State Corporation, Organization Performance, Board, Customer Satisfaction, Corporate Governance

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Author Information
  • School of Business, Moi University, Eldoret, Kenya

  • School of Business, Moi University, Eldoret, Kenya

  • School of Business, Moi University, Eldoret, Kenya

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  • APA Style

    Jenifer W. Muriuki, Thomas Cheruiyot, Joyce Komen. (2017). Effect of Conflict Management Strategies on the Relationship between Corporate Governance and Organizational Performance in State Corporations in Kenya. Science Journal of Business and Management, 5(4), 158-168. https://doi.org/10.11648/j.sjbm.20170504.14

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    ACS Style

    Jenifer W. Muriuki; Thomas Cheruiyot; Joyce Komen. Effect of Conflict Management Strategies on the Relationship between Corporate Governance and Organizational Performance in State Corporations in Kenya. Sci. J. Bus. Manag. 2017, 5(4), 158-168. doi: 10.11648/j.sjbm.20170504.14

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    AMA Style

    Jenifer W. Muriuki, Thomas Cheruiyot, Joyce Komen. Effect of Conflict Management Strategies on the Relationship between Corporate Governance and Organizational Performance in State Corporations in Kenya. Sci J Bus Manag. 2017;5(4):158-168. doi: 10.11648/j.sjbm.20170504.14

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  • @article{10.11648/j.sjbm.20170504.14,
      author = {Jenifer W. Muriuki and Thomas Cheruiyot and Joyce Komen},
      title = {Effect of Conflict Management Strategies on the Relationship between Corporate Governance and Organizational Performance in State Corporations in Kenya},
      journal = {Science Journal of Business and Management},
      volume = {5},
      number = {4},
      pages = {158-168},
      doi = {10.11648/j.sjbm.20170504.14},
      url = {https://doi.org/10.11648/j.sjbm.20170504.14},
      eprint = {https://download.sciencepg.com/pdf/10.11648.j.sjbm.20170504.14},
      abstract = {This study seeks to explore the influence of corporate governance on organizational performance of state corporations moderated by Board Conflict management Strategies in Kenya. A survey design was used to arrive at the expected outcomes in this study. Data was collected from 375 respondents with a response rate of 82.4%. Descriptive and inferential statistics were computed using statistical package of social sciences. Linear regression model was used to determine the relationship between corporate governance and organizational performance. The study revealed that board conflict management strategies are key factor in resolving conflict within the board and in the State Corporation. Once a conflict is resolved, the study found that organization performance changes by 7%. The researcher recommends application of Arbitration, Negotiation and Mediation strategies in resolving a conflict in the state corporation for the effective and efficient service delivery.},
     year = {2017}
    }
    

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    AU  - Jenifer W. Muriuki
    AU  - Thomas Cheruiyot
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    AB  - This study seeks to explore the influence of corporate governance on organizational performance of state corporations moderated by Board Conflict management Strategies in Kenya. A survey design was used to arrive at the expected outcomes in this study. Data was collected from 375 respondents with a response rate of 82.4%. Descriptive and inferential statistics were computed using statistical package of social sciences. Linear regression model was used to determine the relationship between corporate governance and organizational performance. The study revealed that board conflict management strategies are key factor in resolving conflict within the board and in the State Corporation. Once a conflict is resolved, the study found that organization performance changes by 7%. The researcher recommends application of Arbitration, Negotiation and Mediation strategies in resolving a conflict in the state corporation for the effective and efficient service delivery.
    VL  - 5
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