Science Journal of Business and Management

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An Evaluation of The Effect of ICT on Job Characteristics in Kenyan Banks: Case of Banks in Nakuru Town

Received: 28 January 2014    Accepted: 15 April 2014    Published: 20 May 2014
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Abstract

This study sought to evaluate the effect of the ICTs on job characteristics of employees as characterized in the banking sector, case of banks operating in Nakuru- Kenya. The focus of the study was on the effects of ICTs on the five job characteristics namely; skill variety, task identity, task significance, autonomy and feedback, in the job characteristics model (JCM). The study used descriptive survey research design. Data collection was undertaken by use of questionnaires, edited and processed using Statistical Package for Social Sciences for windows version 20.0. Pearson’s coefficient of correlation (r) was used to assess the effect of the ICTs on job characteristics. A within subject comparison using ANOVA followed by a Levene's test was conducted to test the mean differences of job characteristics within the employees who reported use of ICTs and those who did not. The findings indicated that use of ICT had significant positive influence on the job characteristics as hypothesized.

DOI 10.11648/j.sjbm.20140202.14
Published in Science Journal of Business and Management (Volume 2, Issue 2, April 2014)
Page(s) 77-90
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Job Characteristics, Information and Communication Technology (ICT), Banking Sector

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Author Information
  • Faculty of Commerce, Department of Accounting, Finance & Management Science, Egerton University, Nakuru-Kenya

  • Lecturer, Faculty of Commerce, Department of Accounting, Finance & Management Science, Egerton University, Nakuru-Kenya

  • Faculty of Commerce, Department of Accounting, Finance & Management Science, Egerton University, Nakuru-Kenya

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    Ednah Kemunto Nyambega, Richard Bitange Nyaoga, Daniel Ongeri Kerandi. (2014). An Evaluation of The Effect of ICT on Job Characteristics in Kenyan Banks: Case of Banks in Nakuru Town. Science Journal of Business and Management, 2(2), 77-90. https://doi.org/10.11648/j.sjbm.20140202.14

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    ACS Style

    Ednah Kemunto Nyambega; Richard Bitange Nyaoga; Daniel Ongeri Kerandi. An Evaluation of The Effect of ICT on Job Characteristics in Kenyan Banks: Case of Banks in Nakuru Town. Sci. J. Bus. Manag. 2014, 2(2), 77-90. doi: 10.11648/j.sjbm.20140202.14

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    AMA Style

    Ednah Kemunto Nyambega, Richard Bitange Nyaoga, Daniel Ongeri Kerandi. An Evaluation of The Effect of ICT on Job Characteristics in Kenyan Banks: Case of Banks in Nakuru Town. Sci J Bus Manag. 2014;2(2):77-90. doi: 10.11648/j.sjbm.20140202.14

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  • @article{10.11648/j.sjbm.20140202.14,
      author = {Ednah Kemunto Nyambega and Richard Bitange Nyaoga and Daniel Ongeri Kerandi},
      title = {An Evaluation of The Effect of ICT on Job Characteristics in Kenyan Banks: Case of Banks in Nakuru Town},
      journal = {Science Journal of Business and Management},
      volume = {2},
      number = {2},
      pages = {77-90},
      doi = {10.11648/j.sjbm.20140202.14},
      url = {https://doi.org/10.11648/j.sjbm.20140202.14},
      eprint = {https://download.sciencepg.com/pdf/10.11648.j.sjbm.20140202.14},
      abstract = {This study sought to evaluate the effect of the ICTs on job characteristics of employees as characterized in the banking sector, case of banks operating in Nakuru- Kenya. The focus of the study was on the effects of ICTs on the five job characteristics namely; skill variety, task identity, task significance, autonomy and feedback, in the job characteristics model (JCM). The study used descriptive survey research design. Data collection was undertaken by use of questionnaires, edited and processed using Statistical Package for Social Sciences for windows version 20.0. Pearson’s coefficient of correlation (r) was used to assess the effect of the ICTs on job characteristics. A within subject comparison using ANOVA followed by a Levene's test was conducted to test the mean differences of job characteristics within the employees who reported use of ICTs and those who did not. The findings indicated that use of ICT had significant positive influence on the job characteristics as hypothesized.},
     year = {2014}
    }
    

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    AB  - This study sought to evaluate the effect of the ICTs on job characteristics of employees as characterized in the banking sector, case of banks operating in Nakuru- Kenya. The focus of the study was on the effects of ICTs on the five job characteristics namely; skill variety, task identity, task significance, autonomy and feedback, in the job characteristics model (JCM). The study used descriptive survey research design. Data collection was undertaken by use of questionnaires, edited and processed using Statistical Package for Social Sciences for windows version 20.0. Pearson’s coefficient of correlation (r) was used to assess the effect of the ICTs on job characteristics. A within subject comparison using ANOVA followed by a Levene's test was conducted to test the mean differences of job characteristics within the employees who reported use of ICTs and those who did not. The findings indicated that use of ICT had significant positive influence on the job characteristics as hypothesized.
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