Background: Organisational performance measurement (OPM) is an evidence-based tool for planning business improvement and creating sustainable competitive advantage. Despite its value, non-acute health charities under utilise OPM. This paper provides rationale for OPM and an OPM implementation model for non-acute health charities. Methods: The authors investigated the understanding and use of OPM in the non-acute health charity sector. A mixed-methods study, including PRISMA systematic reviews and two case study evaluations, identified factors and activities that are important for successful implementation of OPM in non-acute health charities. Findings were then integrated to form an implementation model. Results: The resultant methodological model - the Non-acute Health Charities Measurement Advantage Implementation Model (MAIM), is designed to respond to the specificities and strategic management needs of non-acute health charities. The model integrates five distinct yet inter-connecting components – a theoretical scaffold; guiding principles; an implementation framework; measurement domains; and a monitoring and improvement tool. Conclusions: MAIM is an evidence-informed approach to support the implementation of OPM in the non-acute health charity sector. Future studies should validate the model and the impact of OPM on health charity performance. The applicability of the implementation approach in aiding other management and process changes may also be tested.
| Published in | Journal of Public Policy and Administration (Volume 7, Issue 2) |
| DOI | 10.11648/j.jppa.20230702.19 |
| Page(s) | 109-121 |
| Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
| Copyright |
Copyright © The Author(s), 2024. Published by Science Publishing Group |
Organisational Performance Measurement, Performance, Implementation, Balanced Scorecard, Non-Acute Healthcare, Non-Profit, Charity
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APA Style
Richard Colbran, Robyn Ramsden, Genevieve Pepin, John W Toumbourou, Karen Stagnitti. (2023). Creating Measurement Advantage for Health Charities – The Why and the How. Journal of Public Policy and Administration, 7(2), 109-121. https://doi.org/10.11648/j.jppa.20230702.19
ACS Style
Richard Colbran; Robyn Ramsden; Genevieve Pepin; John W Toumbourou; Karen Stagnitti. Creating Measurement Advantage for Health Charities – The Why and the How. J. Public Policy Adm. 2023, 7(2), 109-121. doi: 10.11648/j.jppa.20230702.19
AMA Style
Richard Colbran, Robyn Ramsden, Genevieve Pepin, John W Toumbourou, Karen Stagnitti. Creating Measurement Advantage for Health Charities – The Why and the How. J Public Policy Adm. 2023;7(2):109-121. doi: 10.11648/j.jppa.20230702.19
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Download@article{10.11648/j.jppa.20230702.19,
author = {Richard Colbran and Robyn Ramsden and Genevieve Pepin and John W Toumbourou and Karen Stagnitti},
title = {Creating Measurement Advantage for Health Charities – The Why and the How},
journal = {Journal of Public Policy and Administration},
volume = {7},
number = {2},
pages = {109-121},
doi = {10.11648/j.jppa.20230702.19},
url = {https://doi.org/10.11648/j.jppa.20230702.19},
eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jppa.20230702.19},
abstract = {Background: Organisational performance measurement (OPM) is an evidence-based tool for planning business improvement and creating sustainable competitive advantage. Despite its value, non-acute health charities under utilise OPM. This paper provides rationale for OPM and an OPM implementation model for non-acute health charities. Methods: The authors investigated the understanding and use of OPM in the non-acute health charity sector. A mixed-methods study, including PRISMA systematic reviews and two case study evaluations, identified factors and activities that are important for successful implementation of OPM in non-acute health charities. Findings were then integrated to form an implementation model. Results: The resultant methodological model - the Non-acute Health Charities Measurement Advantage Implementation Model (MAIM), is designed to respond to the specificities and strategic management needs of non-acute health charities. The model integrates five distinct yet inter-connecting components – a theoretical scaffold; guiding principles; an implementation framework; measurement domains; and a monitoring and improvement tool. Conclusions: MAIM is an evidence-informed approach to support the implementation of OPM in the non-acute health charity sector. Future studies should validate the model and the impact of OPM on health charity performance. The applicability of the implementation approach in aiding other management and process changes may also be tested.},
year = {2023}
}
TY - JOUR T1 - Creating Measurement Advantage for Health Charities – The Why and the How AU - Richard Colbran AU - Robyn Ramsden AU - Genevieve Pepin AU - John W Toumbourou AU - Karen Stagnitti Y1 - 2023/06/27 PY - 2023 N1 - https://doi.org/10.11648/j.jppa.20230702.19 DO - 10.11648/j.jppa.20230702.19 T2 - Journal of Public Policy and Administration JF - Journal of Public Policy and Administration JO - Journal of Public Policy and Administration SP - 109 EP - 121 PB - Science Publishing Group SN - 2640-2696 UR - https://doi.org/10.11648/j.jppa.20230702.19 AB - Background: Organisational performance measurement (OPM) is an evidence-based tool for planning business improvement and creating sustainable competitive advantage. Despite its value, non-acute health charities under utilise OPM. This paper provides rationale for OPM and an OPM implementation model for non-acute health charities. Methods: The authors investigated the understanding and use of OPM in the non-acute health charity sector. A mixed-methods study, including PRISMA systematic reviews and two case study evaluations, identified factors and activities that are important for successful implementation of OPM in non-acute health charities. Findings were then integrated to form an implementation model. Results: The resultant methodological model - the Non-acute Health Charities Measurement Advantage Implementation Model (MAIM), is designed to respond to the specificities and strategic management needs of non-acute health charities. The model integrates five distinct yet inter-connecting components – a theoretical scaffold; guiding principles; an implementation framework; measurement domains; and a monitoring and improvement tool. Conclusions: MAIM is an evidence-informed approach to support the implementation of OPM in the non-acute health charity sector. Future studies should validate the model and the impact of OPM on health charity performance. The applicability of the implementation approach in aiding other management and process changes may also be tested. VL - 7 IS - 2 ER -
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